Receptionist

Meliá Hồ Tràm

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc


 Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity

 Registers and rooms all arrivals according to established procedures

 Maintains intimate knowledge of departmental standards and procedures

 Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation

 Maintains cashier float and ensures accurate daily report of all money received

 Cashes hotel guest’s personal and travelers checks and assists with currency exchange

 Keeps abreast of all modifications to accounting policies and procedures

 Responsible and attends to guest’s request of using the service of safety box at all times

 Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Melia Hotels Group MAS membership programs.

 Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Duty Manager if he/she unable to assist

 Be familiar with other Melia Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Melia Hotels

 Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service

 Performs the audit balances and prepares all works for audit in an orderly fashion

 When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival

 Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems

 Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a Hotel Brand

 Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state at all times

 Endeavors to maintain the high standards of the hotel with particular regard to the importance of MAS member and other VIP’s and with reference to hotel and to be a health or safety hazard

 To handle the rebate, paid out /the account transferring .

Quyền lợi được hưởng

- International working environment

- Attractive salary
- 13th month salary
- Birthday benefit
- Special room rate as per Melia Hotels International policy

Yêu cầu công việc

EDUCATION AND TRAINING: College Degree or above

LANGUAGES: 语言: Vietnamese - Excellent level, written & spoken

English - Good level, written & spoken

Spanish - knowledge is not a must but will help embody & communication of Company culture.

SPECIFIC KNOWLEDGE: Computer Skills

WORK EXPERIENCE IN OTHER COMPANIES (IN CASE OF EXTERNAL SELECTION): 2 years in the hospitality industry in a similar position in a 5 star, deluxe hotel

WORK EXPERIENCE IN MELIA (IN CASE OF INTERNAL PROMOTION): 1 year in the same position in hotels of similar category and services.

Yêu cầu hồ sơ

CV in English

Contact: Gửi email or Gửi email

Receptionist

Chức danh Ngày kết thúc Mức lương
Receptionist 30/12/2020 Thỏa thuận
Nhân viên Lễ tân ( Khách sạn 3*) 21/12/2020 5 - 8 triệu
Lễ tân (Receptionist) 31/12/2020 Thỏa thuận
Nhân Viên Lễ Tân (Receptionist) 30/03/2021 Thỏa thuận
Reservation/Nhân viên đặt phòng 15/12/2020 5 - 8 triệu
Nhân viên lễ tân nam 15/12/2020 Thỏa thuận
Front Desk Agent (Nhân viên Lễ Tân) 30/11/2020 Thỏa thuận
FO Agent/ Nhân viên Lễ tân 30/11/2020 Thỏa thuận
Cashier 30/11/2020 Thỏa thuận
Guest Experience Agent (Nhân viên Chăm sóc Khách hàng) 30/11/2020 Thỏa thuận
Melia Connect Agent (Nhân viên trực Tổng đài) 30/11/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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