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Housekeeping/ Floor Supervisor - Giám sát Buồng Phòng

  • Hạn nộp: 30/01/2021
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Cập nhật
20:03 07/01/2021

Mô tả công việc

Supervise the implementation of housekeeping standards and procedures in relation to:

• Bedroom service

• Bathroom service

• Valet service

• Cleaning service

• Linen maintenance

• Recommended changes to these standards and training needs on an ongoing basis

• Maintain current and thorough knowledge of all housekeeping systems

• Open and close the shift and ensure effective shift hand over

• Distribution and collection of keys

• Management of all incoming and outgoing calls

• Solve employee grievances

• Perform Room allocations

• Perform Room inspections

• Prioritise arrival rooms

• Liaise with Front Office for guest and hotel requirements

• Ensure guest valet is processed and delivered in a timely manner

• Co-ordinate special projects (eg site rooms, vermin control, window, and carpet cleaning, room inventories)

• Manage all special requests made by guests

• Ensure consistency within the department

• Management of lost property for the hotel

• Ensure you have complete knowledge of room types, layouts, and facilities

• Manage storage areas

• Maintain adequate stock levels

• Complete stock takes as required

• Maintain stock levels

• Conducts shift briefings to ensure hotel activities and operational requirements are known

Quyền lợi được hưởng

- Rest & Relaxation, Repatriation Allowance

- Relocation and Home Leave allowance

- Uniform, accommodation, transportation and meal are provided

- International working environment

- Health care insurance

- 24/7 accident insurance

- Service charge as revenue

Yêu cầu công việc

Required Skills 

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to speak, read and write English

• Proficient in the use of Microsoft Office

• Organizational and training abilities


• High School or Diploma in Hotel Administration, Hotel Management or equivalent


• 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

• Type and level of experience required may vary slightly based on size and complexity of operation

Yêu cầu hồ sơ

- CV or  Application Form

- Certificate related

- Email: Gửi email

- Phone: 02973 97 8888/ 0919 290 709

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Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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Sắp xếp đánh giá:

  • Tổ 3, Khu phố 7, thị trấn An Thới, huyện Phú Quốc, tỉnh Kiên Giang
  • 0297 3 978 888
  • www.intercontinental.com
  • InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is part of the Phu Quoc Marina complex which includes a waterfront, theme park, sailing club, shopping, restaurants, bars & residences. The resort features 459 rooms, suites and villas offering an array of elegantly appointed accommodations, 5 restaurants and bars offering a wide range of world class dining options, modern meetings and events facilities with a grand ballroom ideal for themed dinners, gala events and stylish weddings and last but not least, a Harnn Heritage Spa thoughtfully designed to enhance your wellness.