Marketing Manager ( Làm việc tại Hà Nội - Hạ Long)

Under the general guidance and supervision of the General Manager, within the limits of established VIET ORIENT HOSPITALITY policies and procedures. To develop a Hotel comprehensive and detailed Marketing Plan, ensuring effective implementation of planned strategies and action programs and to ensure achievement of planned sales objectives. Show professionalism in all aspects of works. Strong liaison with DOSM of VOH and Department Heads particularly Front Office (& Reservations) and Food & Beverage (& Banquet Sales), to ensure maximum productivity and sales activity at all times is achieved.

DUTIES AND RESPONSIBILITIES

• To formulate a comprehensive sales territory/market coverage plan for all sales personnel. To ensure that weekly sales calls itinerary and daily sales calls reports are submitted and met by sales personnel for the various market segments.

• To equip self with product knowledge, hotel procedures, rate structures, sales kits, give-aways and basic selling skills.

• To set individual sales targets on existing and new accounts for rooms and banqueting sales, in conjunction with Food & Beverage Department.

• To monitor the competitor’s sales and marketing activities and their performance.

• To monitor and optimise the performance of G.S.A.’s, Sales Offices and other reservation systems.

• To achieve the agreed sales mix through travel agents, tour operators, wholesalers, and airline customer accounts, personal contacts, etc.

• To submit Daily and Weekly report, and Monthly plan to General Manager within deadline.

• To study daily and monthly arrivals and monitor business performance and trends.

• To ensure the fair and prompt response to customer complaints without excessive expense to the hotel.

To ensure that the filing system is in line with the standard operations procedures i.e., general files, trace system and standardisation of business letters etc.

• To attend weekly meeting and discussed the comments and complaints by the guests. And state the Marketing plans and projections for the coming weeks.

• To plan and implement advertising needs for the hotel in line with overall marketing objectives of the Hotel. Advertising plans shall be submitted to DOSM / General Manager for approval before implementation.

• To be able to identify drop-off sales periods and react.

• To organise sales and mailing blitzes as and when necessary.

• To organise and entertain clients through luncheons, cocktails and dinners on a regular basis within responsibilities and hotel policies and with prior approval of the General Manager and within approved budget guidelines.

• To work closely with tour operators and airlines to house familiarizations groups that has potential for the hotel.

• To develop good rapport with tour operator's etc. in accordance with Marketing Plan to get sales leads, identify potential markets and solicit.

• To strongly liase with Banquet Sales Personnel for selling skills enhancement, product knowledge, tariff updates, promotion development and strategic selling programs.

• To initiate Customer Satisfaction Survey and develop programs geared towards Customer Satisfaction.

• To execute tasks and assignment as per DOSM/ General Manager or CEO of VOH instruction from time to time.

• Promoting a healthy and safe work environment and reporting any unsafe or hazardous practices or equipment to maintenance or a member of the Health and Safety Committee.

• To understand cross-cultural working environment and promote positive, result oriented working environment.

Tiền lương, thưởng và các khoản trợ cấp khác sẽ được thỏa thuận trong khi phỏng vấn.

- Được đào tạo, làm việc trong một môi trường chuyên nghiệp, thân thiện.

- Được đóng BHXH, YT, TN theo quy định của Pháp Luật Lao Động hiện hành.

- Được hưởng đầy đủ các chế độ phúc lợi, đãi ngộ khác theo chính sách chung của công ty.

- Có kinh nghiệm

- Tiếng Anh viết và nói tốt

- Ngoại hình khá, tính tình trung thực, hướng ngoại năng động

-  Sử dụng kĩ năng máy tính tốt (Word, Excel)

- Đơn xin việc bằng tiếng Việt (hoặc tiếng Anh)

• Sơ yếu lý lịch bằng tiếng Việt có xác nhận của chính quyền địa phương. (Trong thời gian 6 tháng).

• Bản sao công chứng các bằng cấp, chứng chỉ hoặc các giấy tờ thể hiện trình độ, khả năng nghiệp vụ của ứng viên.

• Giấy khám sức khỏe (trong thời gian 12 tháng)

• Giấy khai sinh (bản phô tô công chứng)

• Chứng minh nhân dân (bản phô tô công chứng)

• Hộ khẩu gia đình (hoặc Giấy đăng ký tạm trú)

• Ảnh 3 x 4 (4 ảnh).

Các ứng viên gửi hồ sơ qua email hoặc nộp hồ sơ trực tiếp đến địa chỉ sau:

Công ty TNHH Tư vấn Du Lịch & Quản lý khách sạn Viet Orient

Địa chỉ: Phòng 409, tầng 4, số 1 Đinh Lễ, Hoàn Kiếm, Hà Nội

Chi nhánh Hạ Long: Phòng 306, tầng 3, tòa S3, Chung cư Sunrise, TP Hạ Long

Điện thoại liên hệ:

Phòng Nhân sự: Ms. Thảo: 0901 579 088; Email: Tin đã hết hạn

Ông Nguyễn Văn Quảng – CEO Viet Orient Hospitality (VOH).

ĐT: 0931 580 188 - Email: Tin đã hết hạn

Hạn nộp hồ sơ đến hết ngày: 28/2/2019