Club Manager

InterContinental Phu Quoc Long Beach Resort

Quy mô :

Phòng Nhân Sự 0297 3 978 888 HRM
Tổ 3, Khu phố 7, thị trấn An Thới, huyện Phú Quốc, tỉnh Kiên Giang

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• Monitor Club InterContinental personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through farewell

• Monitor Club InterContinental personnel to ensure Club InterContinental’s Guests consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service.

• Inspects all VIP rooms prior to arrival

• Oversee maintenance of efficient repeat guest history system

• Promote Inter-Hotel sales and in-house facilities

• Perform such functions as to include:

- Priority Club and regular guest welcome letters

- Solicitation of Priority Club applications

- Attending to special requests by guests

- Develop and implement guest telephone contact systems

• Compile, analyses and control Club InterContinental costs.

• Schedule and attend regular Club InterContinental guest cocktail parties and social engagements in an effort to further improve on service delivery

• Review arrival lists for all Club InterContinental arrival guest and VIPs to check room allocations, amenities, and special requests.

• Prepare requisitions for amenities on a timely basis

• Overall responsible for ensuring and maintaining the entire range of services offered for the Club InterContinental and the aim to maximum guest satisfaction

• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary

• Organize and conduct regular meeting for all Club InterContinental staff to facilitate communications and smooth operations

• Work within the company’s Human Resource Management System to ensure the departmental performance of staff is very productive.

Quyền lợi được hưởng

Competitive salary

Service charge

Social Insurance as law

Bao Viet Health insurance for personal and family

24/7 Accident Insurance

Rest & Relaxation Allowance per month: 2 million.

Relocation assistance

Repatriation allowance

Home Leave allowance

Housing, uniform, meal, and transportation are provided by the resort

Gym room

Yêu cầu công việc

- Minimum 12 months experience in a similar capacity in the Hotels/Resorts of international standard.

- Degree or Diploma in Hotel Management or equivalent

- Food and Beverage management experience is a definite advantage

- Good planning and organization skills with attention to detail

- Excellent presentation and communication skill

- Proficient staff management to ensure the desired work culture and guest satisfaction

Yêu cầu hồ sơ

- Interesting candidates, please send CVs to Gửi email

- Tel: 02973 97 8888/ 0919 290 709

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InterContinental Phu Quoc Long Beach Resort

Địa chỉ: Tổ 3, Khu phố 7, thị trấn An Thới, huyện Phú Quốc, tỉnh Kiên Giang

Điện thoại: 0297 3 978 888