Nhân viên phục vụ

- Running food. 

- Handling cash & other forms of payment.

 - Making proficient sales transactions 

- using a point-of-sale system. 

- Properly checks I.D.s – for guests who appear to be under the legal drinking age. 

- Demonstrating responsible alcohol service. 

- Demonstrating impeccable product knowledge. 

- Suggestive selling - using proven techniques. 

- Answering questions - accurately and politely. 

- Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience. 

- Maintaining a clean & organized station – including pre-bussing & table maintenance. 

- Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc. 

- Demonstrating knowledge of all table/station numbers. 

- Directing guests to areas & restrooms. 

- Creating memorable experiences. 

- Entertaining guests to create “Raving Fans.”

- Training opportunity.

- Dynamic work environment.

- A stimulating career at the heart of rock history

• Must be the minimum legal age to be employed. In some regions, a legal minimum age is required to serve food & alcohol – check with the person interviewing you to ensure you meet these requirements. 
  
•  Practicing all general safety standards. 
  
• - Maintaining a well-groomed appearance (“having a plan”). 
•  Following all uniform guidelines.  Recycling products, where possible. 
•  Maintaining HRC’s 5 core Values and Mission Statement. 
•  Your Cafe may cross-train the Server and the Busser positions. This “Server Assistant” may become a rotated position for the Servers and only used during busy volume shifts. Please see the Busser job description.