Guest Relation Supervisor/ Giám sát chăm sóc khách hàng (Khách sạn 5 sao - carinae)

- The Guest Relations Supervisor is responsible for assisting the Guest Relations Manager in Guest Relations daily operation works while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, and maximizing room revenue and occupancy 

-Welcome and check-in all guests according to established procedures 

- Coordinate with concierge for arrival time to do the pickup VIP guest with Hotel transportation. 

-Review and prepare all daily arivals, allocating best available rooms according to VIP status, room rate charged, and guests requests 

- Double check the accuracy of all work performed by Guest Relations Officers and Club Service Agents during and at the end of work shifts 

-Balance all the daily posting transactions and ensure monies collected are banked in to the General Cashier's safe at the end of each shit

- Meal in working shift & Social Insurance, Health Insurance in accordance with current regulations of company and Vietnam Labor Code

- Total Health Care Insurance Empire Care.

- Competitive salary and benefit policies.

- Chance to take part in one of the biggest projects in South East Asia.

- Many promotion chances among the large scope of works and numerous department from the Project.

- Chance to work in an international environment, to improve English skills and many other skills.

- Chance to get many discount from the Group’s products

- Level of Education: Vocational (Hospitality/Hotel);

- A minimum of 2year experience in a similar role;

- Fair in English.

- Well grooming and good knowledge of local areas/ places of interest, shopping, etc.

- Have a pleasant and smiling personality

- Be able to work shifts according to the duty roster

• Tổ hợp du lịch & giải trí Cocobay ( Bộ phận Nhân Sự - Khối Vận Hành)/ Hospitality Division- HR Department in Cocobay
• Địa chỉ: Đường Trường Sa, Phường Hòa Hải, Quận Ngũ Hành Sơn, Đà Nẵng/ Truong Sa street, Hoa Hai Ward, Ngu Hanh Son District, Da Nang city
• Điện thoại/ Phone: 0915291059
• Hotline: 0356 513 382 (Mr.Nhật)
• Email: Tin đã hết hạn (Subject include: Name – Applied Position)
• Ấn nút Like trang fanpage để nhận các bảng tin tuyển dụng mới nhất/ Like Cocobay Recruitment Fanpage to receive the lastest recruitment news:https://www.facebook.com/EmpireGroupCareer/