Shift Manager, Surveillance Operations

Hoi An South Development LTD - CASINO

Quy mô : 1.000 - 4.999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Duties may include but not limited to:

 Evaluate and recommend in all aspects of the Casino operations concerning security issues primarily in Gaming and Cage cash handling areas

 Endeavor to improve and streamline departmental operations through the continuous assessment of policies and procedures, work processes, and program effectiveness/value

 Liaise with management level personnel of other departments

 Communicate effectively at all levels

 Actively support and lead by example with company and department standards and objectives

 Manage and direct the operation and daily activities of the monitor room team to ensure an efficient and effective operations

 Provide direction, resources, guidance and coaching to Surveillance Operation team

 Train, Empower and develop personnel for career progression

 Understand English in form of written or verbal so to provide timely accurate reports, detailing statistical reports, recommendations and be converse with company systems or databases

 Designate manpower levels for each functional area

 Possess excellent leadership, organization skills and a high degree of personal integrity

 Respond calmly in crises and stressful situations

 Provide direction, resources, guidance and coaching to Surveillance Operations team

 Communicate effectively at all levels

 Actively support and lead by example with company and department standards and objectives

 Ensure compliance with all company and department policies and procedures

 Coach, counsel and discipline as per company/department guidelines

 Provide feedback to team members in a timely manner

 Ensure a strong working knowledge of department SOPs and related manuals and systems, review these for relevancy and for clarification of issues

 During the absence of Shift Manager, this role needs to be rotated shifts to replace their role in Surveillance monitor room.

Quyền lợi được hưởng

- Professional and multi-cultural working environment

- Top competitive HR compensation & benefits in the industry

- Career development opportunity in one of the biggest Casino companies in the world

Yêu cầu công việc

 High School preferred

 Minimum 8 years working in Casino Surveillance Supervisory or managerial level

 Must be able to work various shifts including weekends and holidays.

 Excellent command of written and spoken English

 Fully conversant with Microsoft applications.

 Must have excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.

 Must maintain a very high level of complete confidentiality relating to Surveillance department business matters and SOPs and any other information. Strong interpersonal and communication skills. Independent, analytical and meticulous. Work multitasks and meet tight deadlines.

 Good Knowledge and experience of CCTV systems usage.

Yêu cầu hồ sơ

Nộp CV ứng tuyển trực tiếp về email tuyển dụng Gửi email

Shift Manager, Surveillance Operations

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