Manager, F&B Outlet

Hoi An South Development LTD - CASINO

Quy mô : 1.000 - 4.999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Duties may include but not limited to:
• Ensure the restaurants runs according to established operating procedures.
• Manage financial progress and monitoring labor costs, cost of sales and other expenses.
• Manage the restaurant operating cost effectively and efficiently within budget.
• Develop and implement an innovative business strategy to maximize revenue.
• Monitor consumption and maximize capacity of resources and equipment.
• Suggest creative ideas and coordinate with kitchen to design menus and promotions enhancing the restaurant’s offering.
• Identify and anticipate customers’ needs and expectations.
• Request feedbacks and gather information about service performance.
• Address guests’ requests and handle complaints promptly and to their satisfaction.
• Provide supervision, direction and leadership to staff to achieve the department’s goals.
• Delegate tasks fairly and equitably among the restaurant management team and promote team work.
• Coach, motivate, counsel and evaluate staff and encourage their participation in decision-making.
• Identify and develop each team members’ individual strengths to maximize team performance.
• Monitor staff’s hygiene and grooming according to the company standards.
• Conduct departmental training and write operating procedures; test and correct any deviations from service procedures swiftly through on the job training.
• Assess service standards and arrange training sessions and refresher courses for management staff.
• Generates activity and seeks new challenges to improve work performance.
• Promote a work environment where employees feel valued, appreciated, involved, equal and safe.
• Monitor industry and market trends and propose adjustments to menus and pricing accordingly.
• Interact with department and team members, management, and contractors professionally and positively.
• Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications.
• Adhere to the company policies and procedures and comply with the Code of Conduct.
• Always remain well-mannered and well-groomed as per department and company standards.
• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards.
• Achieves highest standard through strict adherence to the hygiene and sanitation rules, responsible to the cleanliness of own outlet’s FOH and BOH working areas.
• Ensure departmental productivity is met by setting the right processes.
• Perform other job-related duties as assigned.

Quyền lợi được hưởng

- Professional and multi-cultural working environment

- Top competitive HR compensation & benefits in the industry

- Career development opportunity in one of the biggest Casino companies in the world

Yêu cầu công việc

• Minimum of 3-5 years F&B experience in a sizable and international hotel/casino.
• Minimum 2-3 years of management experience.
• Excellent product knowledge of Food and Beverage wine; costing; budgeting and cash handling experience.
• Ability to operate Microsoft Windows, Office software & POS software.
• Must have excellent leadership, management and supervisory abilities.
• Customer service oriented, excellent communicator and good interpersonal skills.
• Self-motivated, organized, confident, friendly and polite.
• Team player who responds quickly to demands and thrives in a high-pressure work environment.
• Able to work on shifts and be flexible regarding work schedules according to business demands.
• Must be able to stand, walk, and move through all areas of the Food and Beverage department.
• Must be able to multi-task.
• High School Degree, College or University Degree in related field preferred, from an accredited institution, and/ or equivalent work experience
• Ability to communicate in English and Mandarin to deal with guests and internal staff from Asian and International countries, knowledge of Cantonese, Japanese and Korean is an advantage.

Yêu cầu hồ sơ

Apply on our Talent Network at career.hoiana.com or submit CV to email Gửi email

Manager, F&B Outlet

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