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Supervisor, F&B Outlet

  • Hạn nộp: 30/01/2020
  • Mức lương: Dưới 1 triệu

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Duy Xuyên - Quảng Nam
Giờ làm việc
Giờ hành chính
Ngành nghề
Ẩm thực
Cập nhật
21/12/2019 18:27

Mô tả công việc

Duties may include but not limited to:
• Monitor the cleanliness and hygiene of all hardware, utensils and serving-ware.
• Prepare regular reports to the Assistant Restaurant Manager.
• Deliver high quality products and services to every guest.
• Interact with internal staff and external guests from Asian and international countries.
• Know and understand all the resort’s facilities and services.
• Address guests’ requests and handle complaints promptly and to their satisfaction.
• Provide feedback to guests’ recommendations.
• Inform management about guests’ comments.
• Schedule rosters and match manpower to business demands.
• Delegate duties and tasks fairly and equitably among the staff.
• Provide supervision, direction and leadership to service staff to achieve department goals.
• Coach, motivate, counsel and evaluate staff.
• Participate in daily staff briefings.
• Take responsibility for determining development needs and manage own performance improvement, professional development and motivation.
• Monitor staff members’ manners and grooming according to company standards.
• Test and correct any deviations from service procedures through on the job training.
• Arrange training sessions and refresher courses for staff in coordination with the F&B Training Manager.
• Promote a work environment where employees feel valued, appreciated, involved, equal and safe.
• Interact with department and company team members, management, and contractors professionally and positively.
• Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications.
• Adhere to the company policies and procedures and comply with the Code of Conduct.
• Remain well-mannered and well-groomed as per department and company standards at all times.
• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards.
• Participate in the company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible.
• Perform other related duties including cashier as assigned.

Quyền lợi được hưởng

- Professional and multi-cultural working environment

- Top competitive HR compensation & benefits in the industry

- Career development opportunity in one of the biggest Casino companies in the world

Yêu cầu công việc

• Minimum of 2 years F&B experience in a sizable and international hotel/casino.
• Minimum 1 years of supervisory experience.
• Hospitality specific qualifications is an advantage.
• Excellent product knowledge of Food and beverage; wine; cash handling experience.
• Ability to operate Microsoft Windows, Office, POS software & Micros system.
• Excellent leadership, management and supervisory abilities.
• Customer service oriented, excellent communicator and good interpersonal skills.
• Self-motivated, organized, confident, friendly and polite.
• Team player who responds quickly to demands and thrives in a high-pressure work environment.
• Able to work on shifts and be flexible regarding work schedules according to business demands.
• Must be able to sit or stand for long periods of time while performing duties.
• Must be able to multi-task.
• College Diploma or equivalent working experience
• Preferred Ability to communicate in English and Mandarin to deal with guests and internal staff from Asian and International countries; knowledge of Cantonese, Japanese and Korean is an advantage.

Yêu cầu hồ sơ

Apply on our Talent Network at career.hoiana.com or submit CV to email Tin đã hết hạn
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Sắp xếp đánh giá:

  • Quy mô: 1.000 - 4.999
  • Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam
  • http://career.hoiana.com/
  • HOIANA is destined to become Asia’s premier oceanfront playground. It will be the ultimate reward for those who expect the very best in entertainment, vacations and luxury living. HOIANA is located 30 kilometres south of Da Nang, and just 10 kilometers from the World Heritage listed city of Hoi An in Quang Nam Province – central Vietnam’s fastest growing tourist destination. Set on 4 kilometers of pristine tropical beachfront, occupying 985 hectares and receiving US$4 billion of investment, HOIANA is by far Vietnam’s most significant tourism destination and investment to date. We know that providing our guests with a fantastic destination and product is only part of their experience. We need to ensure that every contact they have with us is rewarding, positive and leaves a great impression, and we know that it is our staff who play the most important part in providing this. We are looking for talented, friendly and enthusiastic candidates to join our talent network, who fit into our culture of “Special Place. Special People.” At HOIANA, we are building something very special; with internationally recognized and award winning hotel companies, world class golf courses, exciting gaming for rewards and entertainment, and an amazing array of recreation and spa facilities, we are sure you will find a career opportunity that suits you!

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