Assistant Restaurant Manager- Silverland Central
- Hạn nộp: 06/02/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận 1 - TP HCM
Giờ hành chính
Ẩm thực
05/02/2020 09:52
Mô tả công việc
- Be in charge all Food and Beverage activities as hotel strategy as well as owner strategy.
- Ensure that departmental briefings and meetings are effective and conducted as necessary.
- Ensure that all employee deliver the brand promise and provide heart touching service at all times.
- Observe employee - guest interaction and talking with guests, working through Department Head to coach employee in guest service skills as necessary.
- Handle all guest complaints and follow through to make sure problems are resolved satisfactorily.
- Maximise employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
- Coordinate the preparation of the Annual Business Plan for Food and Beverage department.
- Manage costs proactively based on key performance indicators.
- Ensure that all hotel rules, policies and regulations relating to financial record keeping, money handling, including the timely and accurate reporting of financial information (if assigned).
- Liaise and build relationships with guests, using hotel loyalty management system to track their preferences.
- Oversee and implement initiatives and ideas, looking for new and innovative ways to provide heart touching service.
- Handle the inventory management and on-going maintenance of hotel operating equipment and other assets related to Food & Beverage department.
- Work closely with Marketing department to prepare an Annual Marketing Plan for Food & Beverage.
- Update local and international market trends, vendors and other hotel / restaurant operations constantly to make sure that the hotel’s operations is the most efficiently.
- Ensure that all company service standards have been implemented.
- Consult and work with General Manager to make adjustments where necessary relating to Food Beverage.
- Manage, maintain and develop Top 20 in Food & Beverage.
- Ensure that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through team”.
- Manage and develop the food and beverage products served to guest.
- Handle the preparation of the Annual Business Plan (if any).
Quyền lợi được hưởng
- Competitive salary
- Montly productivity bonus
- Social Insurance
- Training and Development
- Others as Hotel's policy: Daily Meal, AL, 13th bonus...
Yêu cầu công việc
- College or Bachelor Degree
- 2-3 years experienced in the same position
- Hospitality Management/ Technical skill
- Excellent communication in English
- Well organized, multi-task, good problem solving skills and detail-oriented.
Yêu cầu hồ sơ
- Please submit your CV via email: Tin đã hết hạn
- Contact (028) 38272740 - Ext: 6969 (Ms. Tra - Group HR)
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 500 - 999
- 14-16 Đường Lê Lai, phường Bến Thành, Quận 1, Ho Chi Minh City, Vietnam
- https://www.silverlandhotels.com
Combining central locations with an unerring commitment to warm and heart-touching service, Silverland Hospitality has developed a portfolio of luxurious properties that captures the true essence of Saigon. Tracing a captivating path through the heart of the ‘Pearl of the Far East’, Silverland’s eight hotels reflect the unique history and culture of this majestic metropolis with distinct designs, old-world flair and a commitment to making each and every guest arrival feel like a celebrated homecoming. Eight properties. Eight distinctive locations. Eight great ways to experience the soul of Saigon. We care, always!
Thông tin liên hệ
- Phòng nhân sự