Public Area Supervisor

• Supervise the day to day cleaning of hotel public areas.
• Perform routine inspections of all public areas, service areas, and storerooms.
• Schedule and supervise deep cleaning and any other projects.
• Supervise and coordinate pest control, flowers, plants and periodical deep cleaning operations on all area of responsibility.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Anticipate guest's needs, respond promptly and acknowledge all guests, however busy and according to time of day.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Assign duties and coordinate breaks for assigned staff.
• Ensure that assigned staff have reported to work, and also document any late or absent employees.
• Prepare and distribute assignment work sheets to assigned staff and review priorities.
• Assist where necessary to ensure optimum service to guests.
• Clean public areas in emergency situations.
• Efficiently manage stock control and the maintenance of all equipment.
• Issue supplies/goods to staff at beginning of shift in order to control inventory.
• Report all maintenance defects and follow up with Engineering.
• Complete work orders forms for equipment maintenance or repairs and submit to Housekeeping desk control.
• Report all lost and found articles immediately to the desk coordinator.
• Responsible to Check staff grooming and hygiene.
• Complete all paperwork and closing duties before leaving.
• Review status of assignments and hand over any follow-up action with on-coming supervisor.
• Informs Management about any damage, theft or loss to hotel property.
• Answer inquires to maintain controls and ensure guest satisfaction.
• Manage and train Public Area Attendants and other team members to ensure their performance meets the standards required.
• Provide feedback on staff performance and Report disciplinary problems to Executive Housekeeper.
• Perform any other duties assigned by the housekeeper
  

- Lương cơ bản + thưởng service charge

- Làm việc trong môi trường năng động, chuyên nghiệp

- Có nhiều cơ hội giao tiếp với người nước ngoai

- Hỗ trợ ăn giữa ca, hỗ trợ nhà ở (đối với nhân viên ngoại tỉnh)

- Mức lương cạnh tranh

- Thưởng theo hiệu quả công việc

- Thưởng lương tháng 13

- Và các chế độ phúc lợi khác theo quy định của công ty

PREREQUISITES:

• The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details.

EDUCATION:

• Should ideally have a diploma or vocational training in hospitality industry.

EXPERIENCE:

• Minimum 3 to 4 years work experience as a Public Area Attendant or Asst. Supervisor within the hotel industry. Computer literacy and previous experiences using property management systems are an advantage.
  

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