Door Ambassador

• To appear on duty at the time specified on the departmental roster in the company uniform, correctly attired, including name badge

• To demonstrate pride in the workplace, display a pleasant manner and personal appearance and positive attitude at all times when representing the hotel thus identifying a high level of commitment.

• To portray an outstanding stance at the main entrance to the hotel creating a memorable first impression for all visitors and guests

• To promote efficiency, confidence, courtesy and an extremely high standard of social skills.

• To handle guest luggage by transporting it from the vehicle to the luggage trolley, taking extra care with all luggage handled.

• To liaise with taxi services to ensure a fast efficient service to hotel guests.

• Co-ordinate all traffic flow along the Hotel drive way

• To ensure that the main entrance, drive way and car park is kept clear and clean at all times.

• To coordinate the departure of guests and group departures, liaise with Bell Captain

• To recognize regular, return guests, IHG Rewards Club Guests and VIP's

• To have a sound understanding and extensive knowledge of City, providing directions when necessary.

• To be aware of Hotel Outlets and promoting them to guests when appropriate

• To generally promote and ensure good inter-departmental relations.

• To adhere to Company and Hotel rules and regulations at all times.

• To participate in any Training/Developments schemes as recommended by senior management.

• To ensure the baggage room and cloakroom are properly maintained. Keeps them clean and in order before going off duty on each shift

• International working environment with friendly & fun atmosphere

• 5 working-day/week

• Full Social, Health and Unemployment Insurance

• International Training programs

• Uniform and Laundry

• Duty meals

• 24/7 Accident Insurance

* College Degree or above

* Vietnamese - Excellent level, written & spoken

English - Good level, written & spoken

* Team player and ability to work under pressure

* Ambitious and eager to learn and grow

* Computer Skills

* At least 1 year in international hotels in the same position.

* Willing to work shifts and on weekends and public holidays

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