EVENT (M.I.C.E) SALES EXECUTIVE

• Perform all day-to-day activities related to the event sales function, value-based customer relationships that enable achievement of own, departmental and hotel revenue goals.

• Co-ordinate and handle sales and event enquiries verbally, in writing, and personally with the customer, and follow-up with customer post-event. For example, thank-you letter, and comment card form is sent out 24 hours after function, and follow-up call made to solicit further business.

• Meet prospective clients and regular clients for site inspections to show them the hotel and banqueting facilities as required.

• Fully discuss all details of a function with the client to ensure the smooth running of a function. Present ideas, expectations, and information in a concise, well organised manner.

• Attend and supervise banqueting functions through the Banquet Supervisor/Manager to ensure that the function runs to the standards laid down by the company. Make presence known to customer during the event.

• Liaise between Sales, and Account manager and customer through the event sales process.

• Record all enquiries, turndowns and cancellations and evaluating on an individual basis for future potential business.

• Be familiar and have knowledge on all departments within the hotel.

• Attend the monthly Banqueting, Sales and Event Management meeting.

• Ensure that the Weekly Function List and BEOs are prepared in accordance with the schedule of the week.

• Be aware of and enact all company’s SOPs.

• At all times to represent the hotel in accordance with company standards of dress, grooming and hygiene.

- Service charge according to Hotel policy

- 13th _14th month salary

- Training and development

- 02 days off/ week

- Uniform and meal are included

- Team building

- 24/7 insurance

• At least 1 year of Event/ M.I.C.E sales experience in 4 and 5 star hotels

- Good English in both written and spoken

• Knowledgeable about principles and processes for providing customer and personal services

• Able to develop and sustain productive customer relationships by actively seeking information to understand and address customers' needs

• Passionate about meeting customers and making sales

• Creative, well organized, willing to work under high pressure

• Good computer skills

Send your updated CV via email: Tin đã hết hạn

Only qualified candidates will be contacted for a job chat

For job vacancy information, please dial (028) 3915-5397

To discover more about working culture at New World Saigon Hotel, please follow our hotel’s Linkedin page: https://www.linkedin.com/company/new-world-saigon-hotel/