Receptionist

Park Hyatt Saigon

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

  • Greet guests on arrival and making them feel welcome and comfortable during their stay.
  • Engage with guests at all times in a caring and positive manner, using active listening skills to understand the needs and wants of guests – wherever possible, getting to know them and their preferences on a personal level.
  • Being a key contact person and resource for guests throughout their stay and should demonstrate creative problem solving.
  • Ensure that departure motivates guests to come back to the hotel at the earliest opportunity.
  • Mange the registration process to confirm guest information, acknowledge preferences as noted, provide guest with room keys, offer luggage assistance and transportation and other services requested by guests.
  • Tailor interactions based on guests’ needs and available data
  • Understand and be familiar with hotel room inventory to manage and allocate based on availability and guest preferences
  • Provide appropriate recognition to members of Hyatt’s loyalty program
  • Respond accurately to inquiries and offer knowledge of the hotel features/general information
  • Approach guest issues with compassion and recover service as appropriate
  • Process general cashiering skills
  • Maintains the Daily Log Book.
  • Be familiar with the hotel’s products and services and policies.
  • Ensures the strict control of room keys.
  • Prepares welcome cards and keys for arrival FIT guests.
  • Ensures accurate knowledge of hotels and the tourism in Vietnam.
  • Reports “Lost and Found” items.
  • Work collaboratively and effectively with other Front Office personnel as well as other hotel departments in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Reads the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
  • Attends training sessions and meetings as and when required.
  • Carries out any other reasonable duties and responsibilities as assigned.

Quyền lợi được hưởng

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:
  • Attractive package
  • International and professional but friendly 5-star working environment
  • Training and development opportunities
  • Full insurance package
  • 2 complimentary meals at canteen
  • Complimentary rooms
  • Discount 50% for F&B service at our restaurants
  • Have 2 duty meals per working shift

Yêu cầu công việc

  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Great English skills
  • Minimum 2 years work experience as a Receptionist preferably with experience in a luxury international brands.
  • Good problem solving, administrative and interpersonal skills are a must

Yêu cầu hồ sơ

  • Online application to: Gửi email or Ms. Trinh - Recruitment Executive (028 3824 1234 - Ext: 2303 - 0989 848 845)
  • Direct application to: Human Resources Department, Park Hyatt Saigon, 2 Lam Son Square, District 1

Receptionist

Chức danh Ngày kết thúc Mức lương
Banquet Waiter Waitress - Casual labor/ Nhân Viên Phục vụ Tiệc - Thời Vụ 31/03/2020 3 - 5 triệu
Bartender/ Nhân viên Pha chế 31/03/2020 Thỏa thuận
Waiter Waitress - Casual labor/ Nhân viên Phục vụ - Thời vụ 31/03/2020 Thỏa thuận
Security Officer/ Nhân viên Bảo vệ 31/03/2020 8 - 12 triệu
Steward - Casual labor/ Nhân viên Tạp vụ Bếp - Thời vụ 31/03/2020 Thỏa thuận
Hostess - Casual labor/ Nhân viên đón khách - Thời vụ 31/03/2020 Thỏa thuận
Nhân viên Phụ bếp Bánh Ngọt - Thời vụ 30/03/2020 Thỏa thuận
Therapist/ Kỹ thuật viên Mát xa 31/03/2020 Thỏa thuận
Room Attendant - Casual labor/ Nhân viên Buồng Phòng - Thời vụ 31/03/2020 Thỏa thuận
Kitchen Assistant - Casual labor/ Nhân viên Phụ bếp - Thời vụ 31/03/2020 Thỏa thuận
Pastry Sous Chef 31/03/2020 Thỏa thuận
Food Runner/ Nhân viên Tiếp thực 31/03/2020 Thỏa thuận
Spa Manager 31/03/2020 Thỏa thuận
Quản lý bar - Bar Manager 31/03/2020 Thỏa thuận
Commis - Sushi/ Bếp chính - Bếp Sushi 31/03/2020 Thỏa thuận
Nhân viên Phụ bếp Bánh Mì - Thời vụ 31/03/2020 Thỏa thuận
Team Leader – Front Office 31/03/2020 Thỏa thuận
Chef De Parties - Commissary Kitchen/ Tổ Trưởng - Bếp Sơ Chế 31/03/2020 Thỏa thuận
Waiter/Waitress for Room Service (Full-time) 31/03/2020 Dưới 1 triệu
Assistant Manager - Outlet (Italian Restaurant) 31/03/2020 Thỏa thuận

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