Cashier Restaurant

• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers in other departments as appropriate.
• Maintains positive guest and colleague interactions with good working relationships.
• Establishes a rapport with guests maintaining good customer relationships.
• Ensures that minimum brand standards have been implemented.
• Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
• Works closely with other Outlet employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• Greets customers and seats guests in case of Hostess is not available
• Computes bill according to items consumed by guests.
• Presents checks/ bill showing amount due.
• Makes change, cashes checks, and issues receipts to guests.
• Records amounts received and prepare reports of transactions.
• Reads and records totals shown on cash register tape and verifies against cash on hand.
• Quotes price and describes features of items for which money is received.
• Makes necessary checks needed for specific function.
• Makes daily transactions on his/ her shift.
• Gives cash refunds or issues credit memorandums to customers for returned merchandise.
• Fully conversant with all aspects of the System.
• Operates cash register by passing price coded items across electronic scanner to record price, compiles printed list, and displays cost of customer purchase, tax, and rebates on monitor screen.
• Verifies cash received ensuring only genuine money been collected.
• Verifies all credit cards presented by guest before to validity of the card.
• Strictly adheres to all policies and procedures issued by the Finance with regards to cashiering and cash handling.
• Reports and explains any discrepancies in outlet checks, daily transactions and reports.
• Verifies all credit cards presented by guest before to validity of the card.
• Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
• Supports the implementation of The People Philosophy, demonstrating and reinforcing Hotel’s Values and Culture Characteristics.
• Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Exercises responsible behaviour at all times and positively representing the hotel.
• Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.

Benefits:

- Full-time employee:

+ Minimum Salary for staff line from 6,500,000 VND (fresh graduate 5,000,000 VND – 6,000,000 VND) + Service Charge

+ Bonus on Public Holiday

+ 13th month salary

+ 02 meals / shift

+ Working time: 05 days / week, 02 days off / week

+ Hotel uniform & laundry

+ 24/7 accident insurance with Social Insurance, Health Insurance, Unemployment Insurance

+ Annual team building and outing trip

+ Talent development program for outstanding employee

• Highschool/College/University degree or equivalent
• Previous training and experience in hospitality
• Be responsible and able to work under pressure
• Good communications
• Good level of spoken and written English
• Additional language skill in Japanese or Korean is a plus