Hoteljob MV: "Tôi Là Nhân Viên Khách Sạn": Xem Ngay

Hoteljob.vn ra mắt phiên bản App Mobile cho 2 hệ điều hành IOS (Tại đây) và Android (Tại đây)

1140 400
20635 1

Cluster Director of Sales

  • Hạn nộp: 30/10/2023
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận 2 - TP HCM
Giờ làm việc
Giờ hành chính
Cập nhật
11/10/2023 15:18

Mô tả công việc

Administration
  • Develops, implements, maximises, monitors and evaluates the hotel’s Sales Strategy to achieve and exceed forecasted revenue figures in all revenue generating departments.
  • Ensures Sales activities are aligned with the Corporate Marketing Strategy.
  • Conducts regular departmental communications meetings.
  • Reviews sales files and systems to ensure correct booking procedures.

Customer Service

  • Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

Financial

  • Assists with the preparation of the Annual Business Plan.
  • Strategically analyses business performance to facilitate accurate and meaningful forecasting, involving the respective Heads of Department as appropriate.
  • Proactively manages all the sales resources and funds, and control departmental costs.
  • Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to

Marketing

  • Manages all the hotel sales brand contacts, enforces and maintains the hotel’s brand positioning and concept, agreed upon in the hotel’s Annual Business Plan.
  • Assists to prepare, utilise and update an Annual Sales Plan, broken down as necessary by division and/or department.
  • Constantly monitors and evaluates local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s marketing and sales remain competitive and cutting edge.
  • Manages all key sales accounts and groups, evaluates them based on sales account analysis and develops strategies for pricing, inventory, and sales resource allocation.
  • Actively participates in weekly revenue meetings and monthly strategic meetings, developing and adjusting sales and pricing strategy.
  • Be aware of community, business, political and social factors that may affect the hotel’s financial performance.

Operational

  • Directs and coordinates all selling activities and communicates these activities throughout the hotel.
  • Assists the General Manager to review and evaluate the effectiveness of selling activities and adjust as necessary to achieve or exceed the objectives as outlined in the Annual Marketing Plan.
  • Ensures all sales proposals, collateral, digital tools, and other sales communications are in-line with the hotel’s brand standards, and up- to-date in terms of information.
  • Attends major travel, trade and corporate functions to network and promote the hotel when required.
  • Plans and executes sales trips based on business priorities.
  • Entertains existing and potential customers and ensures the Sales Team entertains customers based on business priorities.
  • Works closely with other Department Heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

Personnel

  • Oversees and assists in the recruitment and selection of all Sales associates
  • Conducts annual Performance Development Discussions and supports associates in their professional development goals.
  • Plans and implements effective training programmes, including all required Driving Customer Preference Courses, for associates in coordination with the Learning Manager and Departmental Trainers.
  • Maximises the effectiveness of every Sales associate by developing each individuals’ skills and abilities through the appropriate training, coaching, and/or mentoring.
  • Ensures associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
  • Provides feedback on the results of the Associate Experience Survey and ensures relevant changes are implemented.
  • Oversees the implementation and ongoing monitoring of Personal Business Plans for all Sales associates.

Other Duties

  • Is knowledgeable in statutory legislation in associate and industrial relations.
  • Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health and safety.
  • Responds to changes in the Sales function as dictated by the industry, company and hotel.
  • Attends training sessions and meetings as and when required.
  • Carries out any other reasonable duties and responsibilities as assigned

Quyền lợi được hưởng

• Competitive salary, monthly service charge

• Benefits as regulated by Vietnam Labor Law

• Professional, friendly and active working environment

Yêu cầu công việc

  • 3-5 years experienced in DOSM or ADOSM position – 2 years at least in current position/hotel.
  • A person with outgoing personality and outstanding negotiations and selling skills
  • Holistic strategist – understands the nature of the travel and tourism business inside out and plans ahead in consequence, able to sniff business from a distance
  • Pro-active approach and does not wait for business to come to him/he, but seeks it out wherever it is, does not take no for an answer and likes to travel and able to close deals
  • Resourceful and innovative – knows how to build a brand and doesn’t sell the property or the brand too short
  • Think ahead and like an owner and investor in the business
  • Can work under stress and financially driven

The challenge is yours…..and we’re here to make that happen!

Yêu cầu hồ sơ

Related papers, degrees, certificates
Chia sẻ:
Tải lên từ máy tính

Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô:
  • Đường số 10, An Phu, Quận 2, Ho Chi Minh City, Vietnam
  • https://www.miasaigon.com
  • Nằm trong khu dân cư cao cấp Quận 2, Khách sạn 5 sao Mia Saigon Luxury Boutique nằm ẩn mình bên bờ sông Sài Gòn yên tĩnh và chỉ cách trung tâm thành phố sôi động vài phút bằng tàu cao tốc hoặc taxi. Mia Saigon là nơi nghỉ dưỡng sang trọng trong lòng thành phố.

Thông tin liên hệ

Mã QR giới thiệu