Japanese Guest Relation Executive
- Hạn nộp: 28/02/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Sơn Trà - Đà Nẵng
Khác
Kinh doanh & tiếp thị
Trưởng ca/ Giám sát
26/02/2020 16:08
Mô tả công việc
- Be responsible for welcoming guests, handling their complaints and queries, ensuring guest satisfaction, making their stay as comfortable and enjoyable as possible.
- Implements all the activities of the department in order to achieve guest’ satisfaction.
- Handle guest’s complaints or requests and liaise with the department concerned to ensure immediate follow up
- Set targets for the team members in enrolling, upselling rooms and hotel products and services
- Conduct shift briefings, department meeting to ensure hotel activities and operational requirements are known
- Create good working environment inside the team and at the working place
Quyền lợi được hưởng
- 14 annual leave
- Free duty meal
- Uniform laundry
- Transportation to work
- International and professional working environment
Yêu cầu công việc
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Able to read and write English, fluently in Japanese
Qualifications:
Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Experience: 1-2 years’ experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.
Yêu cầu hồ sơ
- CV bằng tiếng Anh và tiếng Nhật/Trung
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 500 - 999
- Bai Bac , Sơn Trà, Đà Nẵng, Việt Nam
- https://www.danang.intercontinental.com/
InterContinental Danang Sun Peninsula Resort is re-defining the luxury resort experience. Embedded in the hills of the famous Son Tra Peninsula, the resort features beachfront villas with private pools and a range of more than 20 suites. The resort will have a wide selection that offers both local and international delights. From the spectacular views at Citron, to unforgettable world-class dining at La Maison 1888, to a dining in the sands experience at the Barefoot Cafe; there is abundant variety and excitement to cater for all. Golfers will want to play a round at the world-acclaimed Montgomerie links golf club or the challenging links style Danang Golf club. The resort is only 20 minutes away from Danang Airport/City and is located just a few kilometers from the famous UNESCO World Heritage Sites of The Imperial City of Huế, The Old Town of Hội An and the Mỹ Sơn ruins.
Thông tin liên hệ
- Human Resource Department