Japanese Guest Relation Executive

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Sơn Trà - Đà Nẵng

Giờ làm việc
Khác

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Khác

Ngành nghề
Kinh doanh & tiếp thị

Vị trí
Trưởng ca/ Giám sát

Cập nhật
26/02/2020 16:08

Mô tả công việc

Be responsible for welcoming guests, handling their complaints and queries, ensuring guest satisfaction, making their stay as comfortable and enjoyable as possible.
Implements all the activities of the department in order to achieve guest’ satisfaction.
Handle guest’s complaints or requests and liaise with the department concerned to ensure immediate follow up
Set targets for the team members in enrolling, upselling rooms and hotel products and services
Conduct shift briefings, department meeting to ensure hotel activities and operational requirements are known
Create good working environment inside the team and at the working place

Quyền lợi được hưởng

- 14 annual leave

- Free duty meal

- Uniform laundry

- Transportation to work

- International and professional working environment

Yêu cầu công việc

Required Skills:
 Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
 Able to read and write English, fluently in Japanese

Qualifications:

Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience: 1-2 years’ experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.

Yêu cầu hồ sơ

CV bằng tiếng Anh và tiếng Nhật/Trung

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

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Sắp xếp đánh giá:

InterContinental Danang Sun Peninsula Resort

Theo dõi

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Quy mô: 500 - 999
Bai Bac , Sơn Trà, Đà Nẵng, Việt Nam
InterContinental Danang Sun Peninsula Resort is re-defining the luxury resort experience. Embedded in the hills of the famous Son Tra Peninsula, the resort features beachfront villas with private pools and a range of more than 20 suites. The resort will have a wide selection that offers both local and international delights. From the spectacular views at Citron, to unforgettable world-class dining at La Maison 1888, to a dining in the sands experience at the Barefoot Cafe; there is abundant variety and excitement to cater for all. Golfers will want to play a round at the world-acclaimed Montgomerie links golf club or the challenging links style Danang Golf club. The resort is only 20 minutes away from Danang Airport/City and is located just a few kilometers from the famous UNESCO World Heritage Sites of The Imperial City of Huế, The Old Town of Hội An and the Mỹ Sơn ruins.