TALENT DEVELOPMENT & CULTURE MANAGER

• Provide a professional, advisory and executive support service to the General Manager to assist in meeting the strategic goals of the establishment.

• Ensure that all new employees attend the Hotel Orientation program

• Conduct training needs analysis of the hotel and departments.

• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.

• Design, produce and implement training programs to meet specific department/hotel needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on a regular basis.

• Ensure all staff receives ongoing training in Marriott Corporate Training Programs.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Evaluate training effectiveness by attending as many training sessions as possible.

• Liaise with educational institutions conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Administer the training budget and purchase training materials as required.

• Assist in the selection and appointment of new associates within the training department.

• Participate in the Hotel “Manager on Duty” program.

• Attend meetings as required.

• Implement opportunities for quality Team Building.

• Ensure that all associates comply with the grooming and uniform standards.

• Ensure compliance with legislated heath and safety requirements within the workplace.

• Comply with all Corporate and Hotel Standards and Procedures.

• Promote by example the principles of “The Power of Service”.

• Actively promote a work environment, which cares for guests and associates alike.

• Manage the administration of trainees and apprentices on the property.

• Other Task from General Manager and Director of Human Resource.

- Service Charge: As monthly Hotel’s business operation

- Annual leave: 12 days of annual leave/ year

- Personal leave: As Current Labor Law and Hotel’s policy

- Holiday and Tet leaves: As Government’s policy

- Social insurance, medical insurance and unemployment insurance: According to the current Social Insurance Law

- Training regime: Provided the skill training course by Company

- Other agreements: Parking and Meals fee are included in salary

Experience about organization and building event, program, lesson and class.

Experience at least 3 to 5 years in training.

Working in hospitality industry in a  must, and working in hotel in a plus.

Management skills

Organizational & time management skills

Keyboard/Computer skills

Professionalism

Communication skills (written/verbal)

Sound human resources skills

Strong training skills

Project management skills

Influencing skills

Rapport Building

Coaching

Quality awareness

Experience: Certificate in Hospitality is required