Housekeeping Order Taker
- Hạn nộp: 01/05/2022
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Sơn Trà - Đà Nẵng
Làm theo ca
Khách sạn/ Khu căn hộ
Buồng phòng
Nhân viên
19/04/2022 20:37
Mô tả công việc
- Ensures forwarding and receiving of all imformation pertaining to the department in order to maintain set standards and achieve guest satisfation
- Receives, records, and distributes various reports
- Receives, records, and transmits guest requests accurately
- Responsible for entering accurate room status into computer daily and investigate discrepancies
- Maintains and update administrative data
- Maintains keys control
- Monitors lost property
- Maintains working area and equipment in a proper state of cleanliness and repair
- Report guest complaints to Executive Housekeeper or delegate immmediately
- Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards
- Attends to Housekeeping standards and procedures
- Maintains good relations with Housekeeping connector and other interfacing departments, in particular Front Office and Engineering
- Demonstrate co-operation and trust with colleagues, supervisors, teams, and across departments
- Communicate well to ensure effective shift hand-overs
- Actively participate in oganised meeting
- Interact with department and hotel connector a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
- Be open to new ideas and make changes in the job and routine as required
- Work in line with business requirements
- Complete tasks as directed by Management
- When asked, informs guests about the services offered by the hotel
- Handle Housekeeping paper works
- Helps optimise energy costs
- Ensures respect of standards regarding hygiene, cleanliness and the safety of guest’s property
- Applies and ensures application of the hotel’s safety rules
- Respects the hotel’s commitments to the “Environment Charter” (saving energy, recycling, sorting waste…)
Quyền lợi được hưởng
- Working with expat environment;
- Competitive salary package;
- Health Care and/or Accident Insurance;
- 12 - 18 days of Annual Leave depends on level;
- Uniform Laundry by the Company;
- Daily meals, Officer Check, privileges of using Hotel services,...;
- Others attractive benefits,....;
Yêu cầu công việc
- Minimum 1 year relevant experience working at a 4-5 star hotel is required
- High school diploma or equivalent
- Ability to communicate fluently in the local language of the workplace and in English both verbally and non verbally
- Knowledge in PC skill and MS Office Applications
- Must have excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and wellgroomed appearance at all times
- Must be able to get along with co-workers and work as a team
- Must be able to work various shifts including weekends and holidays
- Must have superior customer service skills and strong decision making ability
- Must possess excellent organizational and communication skills, and exceptional telephone etiquette
- Must have basic math skills and the ability to operate office equipment, ( i.e. Fax machines, copiers, etc.)
Yêu cầu hồ sơ
*CV/ Resumé for application should be made in English.
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 92 Võ Nguyên Giáp, Mân Thái, Sơn Trà, Da Nang, Vietnam
- http://seldemerhotelandsuites.com/
Sel De Mer Hotel & Suites, a 5-star boutique hotel, will open in 2019. With 164 thought rooms and suites designed in a great modern style, homey. Onsite facilities include 3 restaurants and bars, wellness area, infinity pool, children's playroom. Sel De Mer Hotel & Suites promises to be a great highlight on the tourist map in Da Nang Location: 92 Vo Nguyen Giap, Man Thai Ward, Vo Nguyen Giap Street, Man Thai Ward, Son Tra District, Danang City.
Thông tin liên hệ
- hrm@seldemerhotelandsuites.com - Human Resources Manager