manager-vip-reservation

Manager, VIP Reservation

Hoi An South Development LTD - CASINO

Quy mô : 1.000 - 4.999

Phòng Nhân sự +84 (0) 235 626 3333 – Ext: 256 Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• Have knowledge of entire Reservation Procedure according to in-house reservations systems.

• Allocate daily tasks to Reservations team members.

• Monitor Telephone etiquette and general performance of reservations team members daily.

• Ensure special request of VIP Guests are being arranged and followed up accordingly.

• Follow up tentative bookings and update reservation status.

• Supervise of Group Reservations.

• Prepare daily occupancy pick up and monthly report.

• Liaise with travel agent and partners to communicate new rate plans and promotions.

• Be good with numbers and know how to change hotel practices to meet commercial needs.

• Responsible for preparation of occupancy forecast.

• Responsible for implementation of policies and procedures.

• Attend and participate in player events and promotions.

• Handle guest complaints.

• Conduct team members performance appraisal review.

• Plan yearly forecast and budget.

• Other duties as assigned by Management.

Quyền lợi được hưởng

- Professional and multi-cultural working environment

- Top competitive HR compensation & benefits in the industry

- Career development opportunity in one of the biggest Casino companies in the world

Yêu cầu công việc

• Preferred 2-3 years of related experience with similar capacity.

• Possess excellent communication and inter personnel skills.

• Proven leadership ability to influence, develop, and empower employees to achieve objectives with a “team” approach.

• Must possess excellent organizational skills and written and verbal communication skills.

• Good Computer Skills.

• Excellent written and verbal communication in English and having a second language will be an added advantage.

• Must demonstrate a high level of service delivery to ensure guest and team member satisfaction, handle service failures and prioritize guest and team member needs.

Yêu cầu hồ sơ

Apply on our Talent Network at career.hoiana.com or submit CV to email Gửi email

Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

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Chức danh Địa điểm Ngày kết thúc Mức lương
Assisstant Manager, Fire & Safety 30/09/2019 Thỏa thuận
Administrative Assistant, International Marketing 30/11/2019 Thỏa thuận
Manager, VIP Reservation 29/11/2019 Thỏa thuận
Assistant Manager, Fixed Asset 31/10/2019 Thỏa thuận
Shift Manager, Surveillance Operations 27/09/2019 Thỏa thuận
Senior Investigator, Investigation 30/11/2019 Thỏa thuận
Administrative Assistant (Corporate Risk & Investigation) 30/11/2019 Thỏa thuận
Investigator, Investigation 30/11/2019 Thỏa thuận
Cashier Supervisor, Cage Operations 30/11/2019 Thỏa thuận
Operations Manager, Surveillance Operations 30/11/2019 Thỏa thuận
Manager, Income & Gaming Audit 30/11/2019 Thỏa thuận
Engineer, Network 27/10/2019 Thỏa thuận
Technician, Service Desk 28/09/2019 Thỏa thuận
Analyst, Business Applications 27/09/2019 Thỏa thuận
Manager, Human Resources 28/10/2019 Thỏa thuận
Officer, Procurement 29/09/2019 Thỏa thuận
Runner, Receiving & Warehouse 30/11/2019 8 - 12 triệu
Senior Officer, Surveillance Operations 28/11/2019 Thỏa thuận
Pit Manager, Table Games 30/09/2019 Thỏa thuận
Coordinator, Casino Performance Management & Training 30/09/2019 Thỏa thuận
Coordinator, Casino Administration & Planning 30/09/2019 Thỏa thuận
Coordinator, Gaming Logistic & Planning 30/09/2019 Thỏa thuận
Technician, Gaming Technical & Support 30/09/2019 Thỏa thuận
Supervisor, Table Games 30/09/2019 Thỏa thuận
Supervisor, Electronic Gaming (Slot) 30/09/2019 Thỏa thuận
Ambassador, Electronic Gaming 30/09/2019 Thỏa thuận
Coordinator, Transportation (Limousine Service) 15/10/2019 Thỏa thuận
Supervisor, Transportation (Limousine Service) 15/10/2019 Thỏa thuận
Officer, Receiving & Warehouse 30/09/2019 Thỏa thuận
Assistant Manager, Player Development 30/09/2019 Trên 60 triệu
Assistant Manager, Entertainment & Events (AV) 28/09/2019 Thỏa thuận

Đánh giá nhà tuyển dụng

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Liên hệ thành công 1 07:44 27/05/2019
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ĐÁNH GIÁ

THÔNG TIN LIÊN HỆ

Hoi An South Development LTD - CASINO

Địa chỉ: Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam

Điện thoại: +84 (0) 235 626 3333 – Ext: 256

Website: http://career.hoiana.com/