manager-vip-reservation

Manager, VIP Reservation

Hoi An South Development LTD - CASINO

Quy mô : 1.000 - 4.999

Phòng Nhân sự +84 (0) 235 626 3333 – Ext: 256 Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• Have knowledge of entire Reservation Procedure according to in-house reservations systems.

• Allocate daily tasks to Reservations team members.

• Monitor Telephone etiquette and general performance of reservations team members daily.

• Ensure special request of VIP Guests are being arranged and followed up accordingly.

• Follow up tentative bookings and update reservation status.

• Supervise of Group Reservations.

• Prepare daily occupancy pick up and monthly report.

• Liaise with travel agent and partners to communicate new rate plans and promotions.

• Be good with numbers and know how to change hotel practices to meet commercial needs.

• Responsible for preparation of occupancy forecast.

• Responsible for implementation of policies and procedures.

• Attend and participate in player events and promotions.

• Handle guest complaints.

• Conduct team members performance appraisal review.

• Plan yearly forecast and budget.

• Other duties as assigned by Management.

Quyền lợi được hưởng

- Professional and multi-cultural working environment

- Top competitive HR compensation & benefits in the industry

- Career development opportunity in one of the biggest Casino companies in the world

Yêu cầu công việc

• Preferred 2-3 years of related experience with similar capacity.

• Possess excellent communication and inter personnel skills.

• Proven leadership ability to influence, develop, and empower employees to achieve objectives with a “team” approach.

• Must possess excellent organizational skills and written and verbal communication skills.

• Good Computer Skills.

• Excellent written and verbal communication in English and having a second language will be an added advantage.

• Must demonstrate a high level of service delivery to ensure guest and team member satisfaction, handle service failures and prioritize guest and team member needs.

Yêu cầu hồ sơ

Apply on our Talent Network at career.hoiana.com or submit CV to email Gửi email

Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

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Chức danh Địa điểm Ngày kết thúc Mức lương
Assisstant Manager, Fire & Safety 30/09/2019 Thỏa thuận
Executive, Player Development 31/08/2019 Thỏa thuận
Administrative Assistant, International Marketing 31/08/2019 Thỏa thuận
Manager, VIP Reservation 29/11/2019 Thỏa thuận
Assistant Manager, Player Development 30/09/2019 Trên 60 triệu
Executive, VIP Reservation 31/08/2019 Thỏa thuận
Guest Services Ambassador 31/08/2019 Thỏa thuận
Senior Executive, VIP Services 31/08/2019 Thỏa thuận
Senior Executive, Player Development 31/08/2019 Thỏa thuận
Assistant Manager, Entertainment & Events (AV) 28/09/2019 Thỏa thuận
Operations Manager, Security Operations 27/11/2019 Thỏa thuận
Assistant Manager, Administration & Training (Security) 27/11/2019 Thỏa thuận
Supervisor, Security Operations 27/11/2019 Thỏa thuận
Assistant to VP, Security Operations 27/11/2019 Thỏa thuận
Coordinator, Administration & Training (Security) 27/11/2019 Thỏa thuận
Officer, Security Operations 27/11/2019 Thỏa thuận
Manager, Procurement (F&B) 29/07/2019 Thỏa thuận
Administrative Assistant - Casino 30/07/2019 12 - 20 triệu
Casual Translator (3 months) - Biên dịch thời vụ 3 tháng 29/07/2019 5 - 8 triệu
Assistant Manager, Casino Bar 29/07/2019 Thỏa thuận
Supervisor, Casino Technical 30/07/2019 Thỏa thuận
Chef De Partie, Culinary 29/07/2019 Thỏa thuận
Supervisor, Entertainment 29/07/2019 Dưới 1 triệu
Technician, Audio & Visual 29/07/2019 Thỏa thuận
Assistant Chief Steward, Culinary 29/07/2019 Dưới 1 triệu
Storekeeper, Culinary 29/07/2019 Thỏa thuận
Assistant Manager, Retail 29/07/2019 Thỏa thuận
Coordinator, Retail 29/07/2019 Thỏa thuận
Assistant Manager, PAS 29/07/2019 Thỏa thuận
Supervisor, PAS 29/07/2019 Thỏa thuận
Assistant Manager, Payroll 28/10/2019 Thỏa thuận

Đánh giá nhà tuyển dụng

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ĐÁNH GIÁ

THÔNG TIN LIÊN HỆ

Hoi An South Development LTD - CASINO

Địa chỉ: Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam

Điện thoại: +84 (0) 235 626 3333 – Ext: 256

Website: http://career.hoiana.com/