Senior Executive, VIP Reservation

Hạn nộp: 30/07/2020
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
2

Nơi làm việc
Huyện Duy Xuyên - Quảng Nam

Giờ làm việc
Làm theo ca

Loại hình
Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Kinh doanh & tiếp thị

Vị trí
Trưởng ca/ Giám sát

Cập nhật
27/05/2020 10:46

Mô tả công việc

• To handle main responsibilities in a shift as Shift Leader.

• Initiate to assist Reservation Executive to resolve guest issues and recommend appropriate measures wherever required and process all reservation with accuracy.

• Oversee daily room bookings, constantly working to increase the number of room reservations and maximize revenue for the property.

• Ensure the quality of work in the team meets the expectations of the company.

• Coordinate with related department and ensure response to all special guest requests and make all close follow up accordingly for all guests.

• Maintain record of all bookings and maintain accuracy in same and ensure compliance to all guest demands and manage all inquiries and provide response within required time frame.

• Proficient in all booking procedures and skills, handle various reservation confirmation, handle challenges and guest complaints, able to operate all kinds of equipment and booking system.

• To ensure all reservations are process accurately, update and maintain in an effective and efficient way.

Quyền lợi được hưởng

- Professional and multi-cultural working environment

- Top competitive HR compensation & benefits in the industry

- Career development opportunity in one of the biggest Casino companies in the world

Yêu cầu công việc

• Currently with similar capacity to handle a team of Reservation agents with high volume of incoming calls and emails.

• Able to perform shift work and work during public holidays.

• Excellent communication and organizational skills.

• Service oriented and ability to effectively communicate in English, both written and verbal including Mandarin/Cantonese or Korean or Thai as a second language will be an added advantage.

• A good understanding of Microsoft packages including Word and Excel.

• Minimum High school diploma or equivalent.



Yêu cầu hồ sơ

Apply on our Talent Network at career.hoiana.com or submit CV to email Tin đã hết hạn

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

Hoi An South Development LTD - CASINO

Theo dõi

Chat

Quy mô: 1.000 - 4.999
Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam
http://career.hoiana.com/
HOIANA is destined to become Asia’s premier oceanfront playground. It will be the ultimate reward for those who expect the very best in entertainment, vacations and luxury living. HOIANA is located 30 kilometres south of Da Nang, and just 10 kilometers from the World Heritage listed city of Hoi An in Quang Nam Province – central Vietnam’s fastest growing tourist destination. Set on 4 kilometers of pristine tropical beachfront, occupying 985 hectares and receiving US$4 billion of investment, HOIANA is by far Vietnam’s most significant tourism destination and investment to date. We know that providing our guests with a fantastic destination and product is only part of their experience. We need to ensure that every contact they have with us is rewarding, positive and leaves a great impression, and we know that it is our staff who play the most important part in providing this. We are looking for talented, friendly and enthusiastic candidates to join our talent network, who fit into our culture of “Special Place. Special People.” At HOIANA, we are building something very special; with internationally recognized and award winning hotel companies, world class golf courses, exciting gaming for rewards and entertainment, and an amazing array of recreation and spa facilities, we are sure you will find a career opportunity that suits you!