Senior Executive, VIP Reservation

Hoi An South Development LTD - CASINO

Quy mô : 1.000 - 4.999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• To handle main responsibilities in a shift as Shift Leader.

• Initiate to assist Reservation Executive to resolve guest issues and recommend appropriate measures wherever required and process all reservation with accuracy.

• Oversee daily room bookings, constantly working to increase the number of room reservations and maximize revenue for the property.

• Ensure the quality of work in the team meets the expectations of the company.

• Coordinate with related department and ensure response to all special guest requests and make all close follow up accordingly for all guests.

• Maintain record of all bookings and maintain accuracy in same and ensure compliance to all guest demands and manage all inquiries and provide response within required time frame.

• Proficient in all booking procedures and skills, handle various reservation confirmation, handle challenges and guest complaints, able to operate all kinds of equipment and booking system.

• To ensure all reservations are process accurately, update and maintain in an effective and efficient way.

Quyền lợi được hưởng

- Professional and multi-cultural working environment

- Top competitive HR compensation & benefits in the industry

- Career development opportunity in one of the biggest Casino companies in the world

Yêu cầu công việc

• Currently with similar capacity to handle a team of Reservation agents with high volume of incoming calls and emails.

• Able to perform shift work and work during public holidays.

• Excellent communication and organizational skills.

• Service oriented and ability to effectively communicate in English, both written and verbal including Mandarin/Cantonese or Korean or Thai as a second language will be an added advantage.

• A good understanding of Microsoft packages including Word and Excel.

• Minimum High school diploma or equivalent.

Yêu cầu hồ sơ

Apply on our Talent Network at career.hoiana.com or submit CV to email Gửi email

Senior Executive, VIP Reservation

Chức danh Ngày kết thúc Mức lương
Reservation Supervisor 29/11/2020 Thỏa thuận
Senior/ Sales Executive (Chuyên viên/ Cao cấp Kinh doanh) 15/10/2020 Thỏa thuận
Sales Executive 30/11/2020 Thỏa thuận
Marketing Executive 29/09/2020 Thỏa thuận
Graphic Designer 23/08/2020 Thỏa thuận
Sales Executive 30/07/2020 Thỏa thuận
Giám sát chăm sóc khách hàng 30/06/2020 Thỏa thuận
Senior Executive, Casino Branding 31/07/2020 Thỏa thuận
Senior Executive, Casino Branding 31/07/2020 Thỏa thuận
Senior Executive, VIP Reservation 30/07/2020 Thỏa thuận
Senior Executive, VIP Reservation 30/07/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá