Steward Team Leader - Tổ Trưởng Tổ Tạp Vụ

InterContinental Phu Quoc Long Beach Resort

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• In absence of Manager conducts shift briefings to ensure hotel activities and operational requirements are known

• During the shift, oversees the preparation of kitchen equipment for use

• Supervises the receiving and storage of kitchen goods

• Supervises the cleaning and storage of kitchen equipment

• Supervises the cleaning of the premises

• Supervises the removal of waste

• Supervises the handling of kitchen linen

• Supervises the cleaning of an hygienic kitchen

• Engages in and supervises the cleaning of kitchen and equipment

• Maintains high levels of personal hygiene for self and enforces hygiene standards for team

• Supervises all functions of the Stewarding operation to achieve the optimum departmental costs

• Supervises all functions of the Stewarding operation to achieve the optimum quality level of sanitation

• Establishes and maintains effective employee and inter-departmental working relationships

• Assists the Chief Steward in developing training plans, develops training material in accordance with IHG guidelines and implements training plans for the Stewarding employees.

• Assists the Chief Steward in setting Stewarding goals and developing strategies, procedures and policies

• Assists in determining the minimum and maximum stocks and controls the par-stocks of all material and equipment

• Supervises the counting of inventories in coordination with employees of the accounting division

• Liaise with employees of the Engineering Division to schedule preventive maintenance and repairs

• Works with Supervisor in manpower planning and management needs

• Works with Supervisor in the preparation and management of the Department’s budget

• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

• Perform any other duties which may be assigned by the management from time to time.

• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

• Maintains positive guest and colleague interactions with good working relationships.

• Spends time in the Operation (during peak periods) to ensure that it is managed well by the respective Stewarding employees and functions to the fullest expectations.

• Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

• Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.

• Ensures that breakages are administered so as to provide constant feedback to the operation as a tool to reduce breakages and losses.

• Strictly adheres to the established operating expenses and ensures that all costs are controlled.

• Participates in the formulation of Annual Operating Budget in determining projected operating expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.

• Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.

• Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate. 

• Perform any other duties which may be assigned by the management from time to time.

Quyền lợi được hưởng

- Insurance as labor law

- At least 14 annual leave, 2 day off/week

- Relocation, Repatriation allowance- Rest & Relaxation., Home leave allowance

- Accommodation, uniform, transportation and meal are provided

- Service charge as revenue

- International working environment

- Health care insurance for personal at least 6 months and for family after working 2 years

- 24/7 accident insurance

Yêu cầu công việc

Required Skills

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Food service permit or valid health/food handler card as required by local government agency.

• Problem solving, reasoning, motivating, organizational and training abilities.


• Vocational Certificate in Food & Beverage Services or related field.


• 1 years related experience or an equivalent combination of education and experience.

Yêu cầu hồ sơ

English CV

Email apply: Gửi email

Phone: 02973 97 8888/ 0919 290 709 (Human Resources)

Steward Team Leader - Tổ Trưởng Tổ Tạp Vụ

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