Guest Relation Officer (Female only)

Hạn nộp: 30/10/2019
Mức lương: 8 - 12 triệu

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Ba Đình - Hà Nội

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
02/10/2023 10:03

Mô tả công việc

• Plan and co-ordinate the provision of friendly, efficient services to guests

• Schedule activities for guests

• Plan and co-ordinate all promotional activities targeting clients

• Trace relevant statistics about clientele

• Co-ordinate and supervise all activities for guests

• Assist with check-ins/check-outs of clients

• Greet Guests upon arrival

• Room Guests

• Cover guest relations desk

• Assist guests with airline bookings and reconfirmation’s

• Assist all departments in being receptive to the needs of guests

• Attend recreation activities when necessary

• Plan and conduct group and function rundown meetings

• Assist in any other duties when required by the Guest Relations Manager

• Assist with translations (information; guest directory; menus etc) as required

• Provide feedback from Guests to Front Office Manager for action

Quyền lợi được hưởng

- Attractive & competitive salary with high service charge.

- 02 months of probation with Full salary & Service charge

- Clear career development plan with many engaging training courses (local & international)

- Duty meal & Uniform provided by hotel.

- Annual helful training courses (local & international)

- Wonderful working environment with professional team.

- Annual vacation, Annual health check, Insurance and other welfare as in Labor Law.

Yêu cầu công việc

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to read and write English

• Proficient in the use of Microsoft Office and Front Office System

Yêu cầu hồ sơ

Ứng viên quan tâm đến cơ hội nghề nghiệp tại Lotte Hotel Hanoi vui lòng gửi CV (đính kèm ảnh) đến email: Tin đã hết hạn. Hoặc nộp hồ sơ trực tiếp tại Phòng Nhân sự - khách sạn Lotte Hà Nội - 54 Liễu Giai - Ba Đình - HN.

Ứng viên quan tâm tới vị trí thời vụ vui lòng điền đầy đủ thông tin qua link: http://bit.ly/2Nk72Oc

Hotline: 024.3333.1089 (Giờ hành chính). Chúng tôi sẽ liên hệ phỏng vấn tới những ứng viên phù hợp!

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Lotte Hotel Hanoi

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Quy mô:
54 Phố Liễu Giai, Cống Vị, Ba Đình, Hanoi, Vietnam
https://www.lottehotel.com/hanoi/en/
Conveniently located between Hanoi’s Old Quarter and the new business districts, LOTTE HOTEL HANOI connects the rich cultural history of the past and the promising future of the city. Situated in the upper part of the magnificent 65-floor Lotte Center, LOTTE HOTEL HANOI proudly represents a new standard of international 5-star hotels. Featuring 318 rooms in total, with 235 standard rooms and 83 suites, which all offer a breathtaking panoramic view of Hanoi and 7 restaurants and bars with unique concepts, this is the ideal place for you to indulge in pure luxury and make any visit an indelible memory. With 14 stylish meeting rooms in various size, a wide range of meeting concept from intimate to expansive can be offered to the maximum of 1,200 guests. https://youtu.be/3CGudCEgog4