Kitchen Secretary (Thư ký Bếp) - Thời vụ 6 tháng

Duties and responsibilities

Financial returns:

• Be responsible for saving hotel asset/ energy/ water/ chemical and propose the saving ideas to management

• Understanding department’s and hotel’s product, and upsell to the guest, or recommend hotel products to the guest.

• Report Lost and Found immediately to Security

• Be responsible in keeping our property safe and secure.

• Preserve ingredients and food in good conditions in order to keep cost in line.

People:

• Perform/ behave as per IHG Winning Ways to other colleagues (within your department and toward other departments)

• Train and help colleagues on the jobs

• Following up with the assignment from Supervisor.

• Participate all training assigned by supervisor including English training and job skills training

• Establish and maintains effective employee working relationships

Guest experience:

• Perform Services behaviours in daily operation basic towards the guests

• Sharing guest feedback to the supervisor

• Handle guest’s requests, or escalate to higher levels and/or relate departments when need it

• Drive buggy safely after being certified and be responsible for protecting this asset in good conditions

• Communicate politely and display courtesy to guests and internal customers.

• Communicate to his/her superior any difficulties, guest or internal customer comment and other relevant information.

• Full service charge and the 13th salary

• Insurance coverage

• Transportation, meal duty and uniform provided

• IHG brand standard training

Qualifications and requirements

Required Skills

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to speak, read and write English

• Proficient in the use of Microsoft Office

• Ability to type 45 WPM

• Tasks and Project Management

Qualifications

• Diploma in Business or Secretarial Study

Experience

• 1 years of secretarial experience, or an equivalent combination of education and experience