representatives-rewards-club-marketing-operations

Representatives, Rewards Club - Marketing Operations

Hoi An South Development LTD - CASINO

Quy mô : 1.000 - 4.999

Phòng Nhân sự +84 (0) 235 626 3333 – Ext: 256 Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Duties may include but not limited to:

- Responsible for all activities related to membership acquisition and to maintain a high level of data accuracy on membership database.

- Ensure all standard operation procedures and audit procedures are being followed for all functions and activities at casino membership counter.

- Assist Shift Manager to ensure all IT peripherals and equipment are in good working order, and liaise with relevant IT support team in managing the system downtime and equipment maintenance.

- Interact with guests which may include solving customer disputes through some means of compensation within department guidelines.

- Promote a high level of excellent customer service to all customers to build and expand customer relationships and service delivery.

- Response via phone call or email to guests and other departments queries, requests and/ or complaints with regards to casino membership and loyalty program.

- Remain knowledgeable on company’s product and property knowledge, up to but not limited to events, promotion offers, room categories, food and beverage offerings and the entertainment calendar.

- Coordinate with the gaming operation department to identify new and experienced players with intention of recruiting them in casino membership or educating them in casino rewards.

- Carry out promotion of special events when required through telephone contact and/or personal communication, attending such events and participating when appropriate.

- Communicate, both orally and in writing, to current, new and past guests answering questions, extending invitations and resolving any related disputes, as necessary.

Quyền lợi được hưởng

- Professional and multi-cultural working environment

- Top competitive HR compensation & benefits in the industry

- Career development opportunity in one of the biggest Casino companies in the world

Yêu cầu công việc

Qualifications/Requirements

- LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals. Ability to speak effectively before groups of customers or employees

- REASONING ABILITY: Must apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations and resolve to the satisfaction of both the customer and the company

- OTHER SKILLS AND ABILITIES: Ability to perform effectively with a minimum of supervision.

- Ability to work as a team player

- Ability to obtain the appropriate work authorization per gaming regulations required

- Ability to work in a drug free environment and pass a chemical dependence test

- Strong organizational skills

 - Ability to quickly and accurately multi-task under stressful situations while maintaining composure

Yêu cầu hồ sơ

Apply on our Talent Network at career.hoiana.com or submit CV to email Gửi email

Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

Tải lên từ máy tính

Hồ sơ mẫu Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB

Chức danh Địa điểm Ngày kết thúc Mức lương
Assisstant Manager, Fire & Safety 30/09/2019 Thỏa thuận
Runner, Receiving & Warehouse 30/11/2019 8 - 12 triệu
Senior Officer, Surveillance Operations 28/11/2019 Thỏa thuận
Pit Manager, Table Games 30/09/2019 Thỏa thuận
Coordinator, Casino Performance Management & Training 30/09/2019 Thỏa thuận
Coordinator, Casino Administration & Planning 30/09/2019 Thỏa thuận
Coordinator, Gaming Logistic & Planning 30/09/2019 Thỏa thuận
Technician, Gaming Technical & Support 30/09/2019 Thỏa thuận
Supervisor, Table Games 30/09/2019 Thỏa thuận
Supervisor, Electronic Gaming (Slot) 30/09/2019 Thỏa thuận
Ambassador, Electronic Gaming 30/09/2019 Thỏa thuận
Coordinator, Transportation (Limousine Service) 15/10/2019 Thỏa thuận
Driver, Transportation (Limousine Service) 15/09/2019 Thỏa thuận
Supervisor, Transportation (Limousine Service) 15/10/2019 Thỏa thuận
Officer, Receiving & Warehouse 30/09/2019 Thỏa thuận
Executive, Player Development 31/08/2019 Thỏa thuận
Administrative Assistant, International Marketing 31/08/2019 Thỏa thuận
Manager, VIP Reservation 29/11/2019 Thỏa thuận
Assistant Manager, Player Development 30/09/2019 Trên 60 triệu
Executive, VIP Reservation 31/08/2019 Thỏa thuận
Guest Services Ambassador 31/08/2019 Thỏa thuận
Senior Executive, VIP Services 31/08/2019 Thỏa thuận
Senior Executive, Player Development 31/08/2019 Thỏa thuận
Assistant Manager, Entertainment & Events (AV) 28/09/2019 Thỏa thuận
Operations Manager, Security Operations 27/11/2019 Thỏa thuận
Assistant Manager, Administration & Training (Security) 27/11/2019 Thỏa thuận
Supervisor, Security Operations 27/11/2019 Thỏa thuận
Assistant to VP, Security Operations 27/11/2019 Thỏa thuận
Coordinator, Administration & Training (Security) 27/11/2019 Thỏa thuận
Officer, Security Operations 27/11/2019 Thỏa thuận
Assistant Manager, Payroll 28/10/2019 Thỏa thuận

Đánh giá nhà tuyển dụng

Thống kê kết quả liên hệ của nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 1 07:44 27/05/2019
Liên hệ không thành công 0 Chưa có
Không chuyên nghiệp 0 Chưa có

ĐÁNH GIÁ

THÔNG TIN LIÊN HỆ

Hoi An South Development LTD - CASINO

Địa chỉ: Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam

Điện thoại: +84 (0) 235 626 3333 – Ext: 256

Website: http://career.hoiana.com/