Spa Supervisor
- Hạn nộp: 31/12/2019
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Huyện Cam Lâm - Khánh Hòa
Làm theo ca
Vui chơi & giải trí
Trưởng ca/ Giám sát
30/12/2019 22:30
Mô tả công việc
- Monitoring and handling guest complaints by following the instant pacification procedures and ensuring guest satisfaction, as well as refreshing and developing treatments.
- Checking the reception area and all spa booking sheets.
- Checking the music system and air-condition.
- Identifying and solving problems in a professional manner.
- Checking the spa areas to ensure standards.
- Checking over all staffs that have PH and AL to be clear when the spa is not busy or there is low season.
- Checking over the grooming of all therapists.
- Refreshing / Developing treatments when guest comments are suitable.
- Check the reception area and all spa booking sheets.
- Check that all lights are switched off and that the door are locked up or closed.
- Creating a staff roster per week.
- Attending and participating in training sessions/meetings as required.
- Assisting instructors to complete the job assignments in a safe and professional manner using proper safety techniques.
- Overseeing the smooth running of the fitness operations on a day to day basis to achieve high levels of guest satisfaction.
- Establishing effective communication with instructors to gain their trust and respect through work sample.
- Maintaining regular quality control inspections of fitness standards.
- Assisting in maintaining and cleaning spa utensils and equipments in the gym area.
- Assisting in maintaining highly motivated and well-trained instructors.
- Assisting in implementing new and effective training programmes.
- Motivating spa therapists to search and bring new trends to trainings, aerobic classes and fitness activities.
- Handling the entire spa department accurately. Adhere to Maia spa policies regarding advance reservation times.
- Double checking all spa bookings.
- Knowing all available spa services.
- Performing other tasks as defined by the spa manager, fitness manager or the management.
Quyền lợi được hưởng
- Join Insurance in probation time if sign contract
- Have health care and Insurance
- 13th bonus
- Annual bonus
- Support ticket for interviewing trip and relocation transportation
- Bonus in PH and birthday
Yêu cầu công việc
- At least 1 years of relevant experiences or an equivalent combination of education and work-related experiences, preferably experience in international 4-5 star hotel/resort.
- Excellent service oriented mind
- Guest Complaint handling skill
- Good command in English
- MS Office
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 500 - 999
- Lô số D7A2 (TT4, khu X6), Bắc bán đảo Cam Ranh, tỉnh Khánh Hòa
Paradise Bay Resort Co. Ltd (ALMA) operates in the field of resort and tourism. Founded in 2013, after few years of development, Paradise Bay Resort Co. Ltd has branches in three big cities namely Hanoi, Ho Chi Minh City and Nha Trang with more than 1000 personnel. With the desire to bring Vietnamese families joyful gathering moments every year, Igal Ahouvi – the Honorary Consulate of Vietnam in Israel has invested in Alma resort – a luxury project with excellent amenities. Via ALMA resort, Paradise Bay Resort Co. Ltd is the pioneer in introducing to Vietnam the Vacation Ownership model, which opens up an opportunity for family generations to gather and enjoy their holidays in a first-class resort year after year. Alma Situated on Vietnam's emerging Cam Ranh peninsula, fronting Long Beach, Alma Resort commands some 30 hectares of inspiring ground. The bold and spacious resort offers 580 oversized suites and pavilions that all afford sweeping vistas of the ocean. Guests can enjoy a culinary journey at the resort's 14 food and beverage venues, relax at the sanctuary-like Le Spa, and stay active at the fitness gym and 18-hole mini-golf. Other highlights include 12 swimming pools cascading down to the beach, a waterpark, 75-seat cinema, science museum, a youth centre with virtual reality games, a kid's club, and even an 'Alma Mart' mini supermarket. The resort also prioritizes sustainability and self-sufficiency with its own herb and nursery garden, a chicken farm, and, soon" a solar power project. With its beautiful location, extensive facilities, diverse dining options, and focus on wellness and sustainability, Alma Resort Cam Ranh is the perfect destination for travelers seeking relaxation and adventure.
Thông tin liên hệ
- PHCNS - Phòng Tuyển Dụng