Hostess/ Nhân viên đón khách nhà hàng-Lounge

Park Hyatt Saigon occupies a prime position in central Ho Chi Minh City in Vietnam, overlooking the elegant Opera House on Lam Son Square. The premier hotel in Ho Chi Minh City is within reach of boutique shops, restaurants, and parks. There are plenty of recommended shopping hot spots and things to do within walking distance of our hotel in Saigon District 1, including the historic Dong Khoi Street and Le Thanh Ton Street.

Among 18 awards in the past 6 years, these marvelous achievements are inspiring, acting as beacons of resilience and hospitality for both guests and our local communities:

• 2025 Recipient of One MICHELIN Key

• 2024 Top 5 Hotels in Southeast Asia, Readers' Choice Awards, Condé Nast Traveler

• 2023 The 15 Best City Hotels in Asia, Travel and Leisure World’s Best Awards

• 2023 Best City Hotels in Vietnam, Travel and Leisure Luxury Awards Asia Pacific

• 2023 Best 500 Hotels in the World, Travel and Leisure

• 2023 Forbes Travel Guide – Star Awards Winners

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members, and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion, and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark, one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position.

Currently, Park Hyatt Saigon is looking for Hostess - Lounge. Join Hyatt Corporation to discover your place to shine in our warm, respectful, and inclusive culture. This is truly an exciting role where no two days are ever the same!

What You’ll Do

• Join with us to discover your place to shine in our warm, respectful, and inclusive culture.
• Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships.
  
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Works closely with other outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Greets customers and seats guests accordingly.
• Have a thorough knowledge and understanding of all food and beverage items in the menu to answer guests’ enquiries and to recommend combinations and up sell alternatives.
• Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the hotel's policies concerning fire, hygiene, health and safety.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.

What we offer

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

• Competitive package

• International, professional and friendly 5-star working environment

• Full training from Hyatt (Hotel orientation, functional skills training, leadership development, e-learning, and professional workshops…)

• Learning and development opportunities

• Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities

• Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week

• Be provided uniform and laundry service

• Discount 50% for F&B service at our restaurants

• Complimentary accommodation at selected Hyatt properties worldwide.

• Ideally with a relevant degree or diploma in Hospitality
• Good customer service, communications and interpersonal skills.
• Relevant experience in similar sized-company is prefered
• Good English communication

• Online application to Hoteljob/ Direct call to Ms. Trinh - Human Department at 028 ******** - Ext: 2303
• Direct application to: Human Resource Department, Park Hyatt Saigon, 2, Lam Sơn Square, Sai Gon Ward, Ho Chi Minh City (Previously District 1)