Restaurant Captain / Tổ Trưởng Nhà Hàng

- Supervise and support junior team members and casual staff to ensure smooth and timely service delivery.

- Manage reservations, take food and beverage orders, and ensure all services meet departmental standards.

- Promote and upsell menu items to maximize revenue while delivering personalized guest experiences.

- Handle guest feedback professionally, ensure compliance with food safety (HACCP), and oversee outlet operations in the absence of management.

- Attend all briefings, meetings and trainings as assigned by management

- Fully paid annual leave, public holidays and other personal leave as per the law.

- Comprehensive social insurance as per the law upon signed employment agreement.

- Risk personnel insurance 24/7 and health insurance provided as per hotel policy.

- Staff meals during working hours.

- Uniforms provided and laundry service.

- Employee discounts and exclusive offers across Accor’s global network of hotels, including accommodation and F&B discounts.

- Supportive and multicultural workplace with opportunities for internal promotion.

- Strong focus on career development, training programs, and advancement opportunities within the Accor Group.

- Wellness programs and team-building activities.

- International working environment. Hotel Trade Union provides support and consultation to the employees.

- Good reading, writing and oral proficiency in English language

- Ability to speak other languages and basic understanding of local languages will be an advantage

- Minimum 2 years of relevant experience in a similar capacity

- Working knowledge of MS Excel, Word, & PowerPoint