F&B Manager

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Duy Xuyên - Quảng Nam

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Ẩm thực

Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật
11/05/2021 16:57

To spend time in public areas observing associate-guest interaction and talking with guests, working through heads of department to coach associates in guest service skills as necessary.
To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
To assist in the recruitment and selection of all food and beverage associates. To make sure that department heads follow hotel guidelines when recruiting and use a competency-based approach to selecting their associates.
To oversee the punctuality and appearance of all food and beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
To ensure that each profit centre (e.g. restaurant, bar etc.) is operated in line with maximising profit while delivering on the brand promise.
To ensure that each cost centre (e.g. events services) operates with the lowest possible cost structure while also delivering on the brand promise to the guest.
To make sure that food and beverage departments respond to the results of the consumer audit and to ensure that the relevant changes are implemented.

The ability to produce high quality work in a consistent and reliable manner, in support of hotel’s standards and processes
The ability to identify priorities, solve problems, produce desired results and be accountable for commitments
The ability to build relationships within and across functions, balance individual and team goals, respect others and value different perspectives.
The ability to listen actively and identify appropriate messages and delivery methods to effectively influence others.
The ability to initiate action, make decisions, adapt, drive change, use resources efficiently and solve problems quickly, creatively and practically
The ability to identify needs, shape actions and add value to relationships based on a central focus of customer satisfaction
Well-developed communication and customer relations skills.
Minimum 2 years work experience as assistant F&B director in a hotel.

Full CV

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Quy mô:
Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam Province, Vietnam
http://career.hoiana.com/
Situated in Quang Nam Province about one hour’s drive from Danang, Hoiana Hotels offers fantastic opportunities and attractive packages for professionals at every level across four hotel brands: Rosewood Hoi An Showcasing an exquisite sense of place, ultra-luxury Rosewood Hoiana features beautifully designed and appointed guestrooms and villas, superb wellness and recreational facilities, and memorable dining experiences. KHOS Hoiana Sleek, stylish and elegant, KHOS Hoiana blends connectivity and social gathering in contemporary living and event spaces with stunning sea views. New World Hoiana Hotel & Residences New World Hoiana Hotel & Residences offers supremely comfortable rooms and suites, state-of-the-art facilities and unforgettably warm and genuine service. Hoiana Hotel & Suites Premium in every aspect, our all-suite accommodations offer ocean views, creating restful, indulgent stays that pair perfectly with exciting resort entertainment. Take the next step in your career and be part of Vietnam’s most vibrant beachfront destination!