Quy mô :
Phòng Nhân Sự +84 (0) 235 626 3333 – Ext: 433. Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam Province, Vietnam
Mô tả công việc
- To spend time in public areas observing associate-guest interaction and talking with guests, working through heads of department to coach associates in guest service skills as necessary.
- To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- To assist in the recruitment and selection of all food and beverage associates. To make sure that department heads follow hotel guidelines when recruiting and use a competency-based approach to selecting their associates.
- To oversee the punctuality and appearance of all food and beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
- To ensure that each profit centre (e.g. restaurant, bar etc.) is operated in line with maximising profit while delivering on the brand promise.
- To ensure that each cost centre (e.g. events services) operates with the lowest possible cost structure while also delivering on the brand promise to the guest.
- To make sure that food and beverage departments respond to the results of the consumer audit and to ensure that the relevant changes are implemented.
Quyền lợi được hưởng
- Competitive salary and packages.
- Service Charge.
- Interesting training course provided by hotel and Rosewood group.
- Professional working environment with international branding.
Yêu cầu công việc
- The ability to produce high quality work in a consistent and reliable manner, in support of hotel’s standards and processes
- The ability to identify priorities, solve problems, produce desired results and be accountable for commitments
- The ability to build relationships within and across functions, balance individual and team goals, respect others and value different perspectives.
- The ability to listen actively and identify appropriate messages and delivery methods to effectively influence others.
- The ability to initiate action, make decisions, adapt, drive change, use resources efficiently and solve problems quickly, creatively and practically
- The ability to identify needs, shape actions and add value to relationships based on a central focus of customer satisfaction
- Well-developed communication and customer relations skills.
- Minimum 2 years work experience as assistant F&B director in a hotel.
Yêu cầu hồ sơ
|Chức danh||Ngày kết thúc||Mức lương|
|Chef De Partie - Asia||28/02/2020||Thỏa thuận|
|Assistant Director of F&B||28/02/2020||Thỏa thuận|
|Outlet Team Leader||28/02/2020||Thỏa thuận|
|Public Attendant||15/02/2020||Thỏa thuận|
|Chef de Cuisine||28/02/2020||Thỏa thuận|
|Director of Human Resources||28/02/2020||Thỏa thuận|
|Information Technology Manager||29/01/2020||Thỏa thuận|
|Front Office Manager||28/02/2020||Thỏa thuận|
|Chef De Partie||28/02/2020||Thỏa thuận|
|Oder taker||15/02/2020||Thỏa thuận|
|Director of Revenue Management||28/02/2020||30 - 40 triệu|
|Store & Receiving Supervisor||28/02/2020||Thỏa thuận|
|Store & Receiving Clerk||30/01/2020||Thỏa thuận|
|Senior AC Technician||28/02/2020||Thỏa thuận|
|Senior Kitchen Technician||28/02/2020||Thỏa thuận|
|Senior Carpenter||28/02/2020||Thỏa thuận|
|Engineering Associate - Mason||28/02/2020||Thỏa thuận|
|Senior Technician||28/02/2020||Thỏa thuận|
|Duty Engineer||28/02/2020||Thỏa thuận|
|Assistant Chief Engineer||28/02/2020||Thỏa thuận|
|Guest Service Manager (Duty Manager)||28/02/2020||Thỏa thuận|
|Assistant Executive Housekeeper||28/02/2020||Thỏa thuận|
|Outlet Manager||28/02/2020||Thỏa thuận|
|Waiter / Waitress||28/02/2020||Thỏa thuận|
|Night Manager||28/02/2020||Thỏa thuận|
|Executive Sous Chef||28/02/2020||Thỏa thuận|
|Chef De Partie - Western||28/02/2020||Thỏa thuận|
|Demi Chef De Partie||28/02/2020||Thỏa thuận|
|Stewarding Team Leader||28/02/2020||Thỏa thuận|
THÔNG TIN LIÊN HỆ
Địa chỉ: Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam Province, Vietnam
Điện thoại: +84 (0) 235 626 3333 – Ext: 433.