Night Auditor ( Front Office Department)
Quy mô :
Mô tả công việc
- Works closely with Guests to greet, converse, and assist with inquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.
- Review, analyze and suggest improvement of work flow and standards at the Front Desk. Communicate with Front Office Manager on all matters regarding guest services & hotel operations.
- Coordinate and communicate with other hotel departments as required regarding general administration and operations issues.
- Provide management presence at all times by assisting with the handling of guests' needs and complaints tactfully and efficiently, know how to conduct Night Audit process for the hotel.
Quyền lợi được hưởng
- Competitive salary & benefit package
- Full salary during 2 months probation
- 13th salary, SVC, medical & 24 hours Insurance
- Meals & Uniform are provided
- Professional and friendly working environment
- Great discount on room rate, F & B Service, friend & family rate with Melia Hotels International
- Interesting training course provided by hotel & Melia Hotels International
Yêu cầu công việc
- Good knowledge of Health and Safety and security procedures.
- Calm, efficient and the ability to work well under pressure.
- Excellent leadership skills and exceptional communication skills. A passion for delivering exceptional levels of guest service.
- Experience in managing budgets, revenue proposals and forecasting results in a similar sized property. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: A degree or diploma in Hotel Management or equivalent. An in-depth knowledge of the hotel, leisure or service sector.
- Excellent computer skills, including Word, Excel, PowerPoint.
VIETNAM NATIONALS ONLY MAY APPLY
Yêu cầu hồ sơ
1. Application Letter
2. Full Resume with the most updated photo by English
3. Photo of ID card
4. Health Certificate
5. Professional Certificate
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