IT Officer

• Assist with information technology support and troubleshooting ensuring the highest level of computer performance, efficiency, networking and security.
• Meet with hotel staff/ clients to ascertain/ understand their needs and provide prompt and professional assistance and support.
• Set up and organize workstation with designated supplies, forms, and resource materials.
• Conducts periodic tests and inspections to ensure all departments are complying with required procedures.
• Identify training needs and recommend actions in order to resolve those needs.
• Assist in the monitoring of all related hotel systems and ensure proper operation and condition.
• Monitor inventory and supplies and ensure that replenishments are ordered in a timely manner. Report shortages immediately to supervisor.
• Continually keeps informed of Hotel Shilla - approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to:
• Computer Hardware systems and devices including PC LAN technology.
• Software operating and utility systems.
• Internal and External Electronic Mail / Facsimile / Scanner software and communication tools.
• Point Of Sale Systems.
• PABX systems.
• IPTV.

*Attractive salary

* Professional and friendly working environment

* Competitive benefit package

- 2 days off/ week, 12-14 annual leaves/ year

- 24h accidental insurance, health care insurance for self and dependants

- Uniform + staff meals + shuttle bus are provided

• Required Skills

- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

- Working knowledge of local area networks and Microsoft Windows

- Good writing skill

- Good communication skill

- Problem solving skills

- Team work skills

• Qualifications

- Diploma Certificate in Computer Science or Information Technology

- CCNA, CCNP or industry equivalent network certification associated with network design, operations and security preferred

- MCSA

• Experiences

- 3 year related experience or an equivalent combination of education and work-related experience. some computer set-up and troubleshooting experience preferred

- Have experience in hospitality is preferred

SĐT: 0235 625 0288