Hygiene, Safety & Quality Officer/ Nhân viên quản lý chất lượng vệ sinh an toàn thực phẩm

• In coordination with Training Department ensure Risk Management e-learning courses are completed by designated team members i.e. food safety, risk management, hotel safety
• Drive accountability and responsibility with the Line Manager, for risk management and food hygiene tasks.
• Educate and train team members in compliance with brand standards and governmental regulations. Ensure staff has the tools, training, and equipment to carry out job duties
• Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Assist with addressing customer questions and issues relating to Risk Management and Food Hygiene.
• Conduct routine inspections of all resort areas and take immediate actions to correct any deficiencies and minimize risks to guests and staff
• Communicate in coordination with Executive Chef food safety standards and conduct regular inspections to identify gaps
• Coordinate activities related the HACCP implementations and certification process
• Administrate and update the Risk Management action plan.
• Conduct regular inspections to identify gaps in Safe Hotel Risk Groups Brand Standards and add them to the action plan
• Maintain and administer records produced from various risk management outputs.
• Responsible for maintaining and communicating the various Hotel Crisis Management toolkits
• Responsible for the overall day-to-day administration of the Risk Management calendar.
• Coordinate meetings of the Risk Management Committee (Safety Committee)
• Maintain strong relationships with department heads particularly with regard to completing ten minute trainers, HOD Checklist inspections and HACCP checklists.
• Catalogue control measures for identified hazards from the workplace inspections.
• Consult with the hotel management on risk topics raised in the Risk Management Calendar and Risk Management action plan.
• Adhere to governmental regulations as well as brand standards and hotel or company policies and procedures.
• Support compliance to brand standards.
• Communicate the hotel’s performance in guest love and the Guest Experience quadrant to all hotel team members in a timely and appropriate manner.
• Enable hotel to maximize effectiveness of resources through the recommendation, facilitation, driving and monitoring of action plans and continuous improvement initiatives on property.
• Assist with corporate programs for quality and continuous improvement initiatives on property.
• Perform any other duties which may be assigned by the management from time to time.

*Attractive salary

* Professional and friendly working environment

* Competitive benefit package

- 2 days off/ week, 12-14 annual leaves/ year

- 24h accidental insurance, health care insurance for self and dependants

- Service Charge support, meal + transport + mobile allowances during pre-opening

- Uniform + staff meals + shuttle bus are provided

• Qualifications and  Requirements 

- Minimum of 1 year in similar role

- Participant to the risk management committee (safety committee)

- Able to co-ordinate a management level initiative

- Proficient in the use of Microsoft Office

- Good communications and writing skills in English