Assistant Director of F&B

Hạn nộp: 28/02/2020
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Duy Xuyên - Quảng Nam

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Ẩm thực

Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật
26/03/2020 11:51

Mô tả công việc

Ensures that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
Oversees the preparation and update of individual Departmental Operations Manuals.
Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
Ensures the smooth operation of the Food and Beverage Department in the absence of the Director of Food and Beverage.
Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
Spends time in public areas observing associate-guest interaction and talking with guests, works through Heads of Department to coach associates in guest service skills as necessary.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Ensures that each profit center (e.g. Outlet, Bar, Event Service) is operated in line with maximizing profit while delivering on the brand promise.
Assists in the monthly reforecasting, involves the respective Heads of Department as appropriate.
Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate.
Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
Participates in weekly yield and revenue management meetings actively, oversees the appropriate pricing structures to maximize yield and overall profits in Outlets and Event Service.
Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.
Encourages Heads of Department to look for Marketing and Public Relations opportunities to increase awareness and ultimately business.
Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Monitors all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary.
Works closely with other Leadership Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.
Assists in the recruitment and selection of all Food and Beverage associates. Ensures that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to select their associates.
Conducts half yearly and annual Performance Development Discussions with Heads of Department and to support them in their professional development goals. Ensures that they in turn conduct the half yearly and annual Performance Development Discussions with their associates.
Ensures that each Head of Department plans and implements effective training programs for their associates in coordination with the Learning Manager and their Departmental Trainers.
Oversees the preparation and posting of weekly work schedules in each department, making sure that they reflect business needs and other key performance indicators.
Encourages associates to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
Feedbacks the results of the Colleague Experience Survey and ensures that the relevant action plans are implemented.

Quyền lợi được hưởng

Insurance
Training & Development
Accommodation - Hoiana Staff Village
Annual leave
Heath checkup
Employee shuttle bus service
Uniform

Yêu cầu công việc

Degree in Food and Beverage, Hospitality Management or equivalent is an advantage
Minimum 5 years’ experience in a similar capacity
People and customer oriented, motivator and self-starter

Yêu cầu hồ sơ

Full CV

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

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Đánh giá (5)

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Hoiana Hotels

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Quy mô:
Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam Province, Vietnam
http://career.hoiana.com/
Situated in Quang Nam Province about one hour’s drive from Danang, Hoiana Hotels offers fantastic opportunities and attractive packages for professionals at every level across four hotel brands: Rosewood Hoi An Showcasing an exquisite sense of place, ultra-luxury Rosewood Hoiana features beautifully designed and appointed guestrooms and villas, superb wellness and recreational facilities, and memorable dining experiences. KHOS Hoiana Sleek, stylish and elegant, KHOS Hoiana blends connectivity and social gathering in contemporary living and event spaces with stunning sea views. New World Hoiana Hotel & Residences New World Hoiana Hotel & Residences offers supremely comfortable rooms and suites, state-of-the-art facilities and unforgettably warm and genuine service. Hoiana Hotel & Suites Premium in every aspect, our all-suite accommodations offer ocean views, creating restful, indulgent stays that pair perfectly with exciting resort entertainment. Take the next step in your career and be part of Vietnam’s most vibrant beachfront destination!