Receptionist
- Hạn nộp: 30/04/2022
- Mức lương: Thỏa thuận
Thông tin cơ bản
3
Huyện Xuyên Mộc - Bà Rịa - Vũng Tàu
Làm theo ca
Tiền sảnh
Nhân viên
21/04/2022 09:09
Mô tả công việc
- Handle room blocking for the VIP, CMIHP and Junket Operator arrivals bases on their preferences.
- Prepare the VIP’s registration form, welcome booklets, keys
- Submit reports of VIP arrivals & VIP Departure
- Inspect the rooms and ensure that all room amenities are placed inside the rooms prior to the guest’s arrival.
- Coordinate and follow up with Housekeeping and or Room Service the delivery of special amenities.
- Welcome and assist guest to their rooms upon arrival.
- Hand over messages/items for the guests upon their arrival.
- Attend to the different requests and services required by the guests.
- Accomplish requisition for the complimentary amenities such as birthday cakes, wines, farewell gifts for Long Staying Guests, and other special amenities.
- Prepare apology cards and correspond amenity for the inconveniences to the guests at the instruction of the VIP Manager and Front Office Manager.
- Assist Front Desk counters during heavy check in and out and when the need arises.
- Prepare the early arrivals of VIP, CMIHP and Junket Operator guests including room blockings, room inspection, preparation of registration cards and other paraphernalia. Does welcome booklets.
- Follow up monthly payment of ITO and pending paymaster
- Service quality and standards are within the Front Office Department.
- Increase customer retention and satisfaction.
- Employee motivation and satisfaction.
- Willingness to go extra miles in giving services to the guest.
- Communicate well with International Marketing, Casino Services, Housekeeping and other operation departments
- Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department
Quyền lợi được hưởng
- Free Shuttle Bus
- Duty Meals
- Services Charge
- Health Check
- Insurance 24/7
Yêu cầu công việc
- One year working experience is preferred.
- Vocational School Certificate is required.
- Microsoft Office knowledge is required.
- Must present a well-groomed appearance.
- Fluent in English and Chinese are required
- Organized, can multi-task, good problem solving skills and detail-oriented.
Yêu cầu hồ sơ
Submit Resume via Hoteljob or Email: Tin đã hết hạn
For any job inquiry, please contact Recruitment Department:+84 254 378 8125/ +84 254 378 8130
Hotline: 0913 339 773
Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam
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- Quy mô: 1.000 - 4.999
- Ven Biển, Phước Thuận, huyện Xuyên Mộc, tỉnh Bà Rịa - Vũng Tàu, Việt Nam
- https://thegrandhotramcareers.com/
Renowned as Vietnam’s entertainment capital, The Grand Ho Tram situated just two hours and thirty minutes from Ho Chi Minh City, the complex offers three five-star resort towers – The InterContinental® Grand Ho Tram, the Holiday Inn Resort® Ho Tram Beach and Ixora Ho Tram by Fusion, totaling over 1,200 rooms including: up to 1,100 Standard and Suite, 164 residences and 46 villas. With over 17 restaurants and bars, 9 swimming pools, 3 Spas, Asia’s top-rated golf course – The Bluffs Grand Ho Tram – designed by Greg Norman and a commitment to excite and delight travelers from around the world, The Grand Ho Tram has rapidly established itself as the jewel in Vietnam’s tourism crown. The Bluffs Grand Ho Tram was designed by a true legend of the game: Greg Norman. The ‘Great White Shark’ as he’s lovingly called, spent an astounding 331 weeks atop the world golf rankings and won the Open Championship twice.
Thông tin liên hệ
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