- Hạn nộp: 15/06/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
Huyện Xuyên Mộc - Bà Rịa - Vũng Tàu
Làm theo ca
Mô tả công việc
- Handle room blocking for the VIP, CMIHP and Junket Operator arrivals bases on their preferences.
- Prepare the VIP’s registration form, welcome booklets, keys
- Submit reports of VIP arrivals & VIP Departure
- Inspect the rooms and ensure that all room amenities are placed inside the rooms prior to the guest’s arrival.
- Coordinate and follow up with Housekeeping and or Room Service the delivery of special amenities.
- Welcome and assist guest to their rooms upon arrival.
- Hand over messages/items for the guests upon their arrival.
- Attend to the different requests and services required by the guests.
- Accomplish requisition for the complimentary amenities such as birthday cakes, wines, farewell gifts for Long Staying Guests, and other special amenities.
- Prepare apology cards and correspond amenity for the inconveniences to the guests at the instruction of the VIP Manager and Front Office Manager.
- Assist Front Desk counters during heavy check in and out and when the need arises.
- Prepare the early arrivals of VIP, CMIHP and Junket Operator guests including room blockings, room inspection, preparation of registration cards and other paraphernalia. Does welcome booklets.
- Follow up monthly payment of ITO and pending paymaster
- Service quality and standards are within the Front Office Department.
- Increase customer retention and satisfaction.
- Employee motivation and satisfaction.
- Willingness to go extra miles in giving services to the guest.
- Communicate well with International Marketing, Casino Services, Housekeeping and other operation departments
- Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department
Quyền lợi được hưởng
- Free Shuttle Bus
- Duty Meals
- Services Charge
- Health Check
- Insurance 24/7
Yêu cầu công việc
- One year working experience is preferred.
- Vocational School Certificate is required.
- Microsoft Office knowledge is required.
- Must present a well-groomed appearance.
- Fluent in English and Chinese are required
- Organized, can multi-task, good problem solving skills and detail-oriented.
Yêu cầu hồ sơ
Apply by Hoteljob.vn
Or contact to Human resource department - Grand Ho Tram Strip
Phone number : 0254 378 8125
Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam
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- Ven Biển, Phước Thuận, huyện Xuyên Mộc, tỉnh Bà Rịa - Vũng Tàu, Việt Nam
Located only 2.5 hours by complimentary bus from Ho Chi Minh City, Ho Tram Resort Casino Vietnam is Vietnam’s first truly integrated luxury resort. Drenched in tropical sunshine and bordered by white beaches running along the East Sea, Ho Tram Resort Casino Vietnam is the ideal getaway and events location with world-class services and accommodations. The first phase of the integrated resort included: • 541 luxury rooms (55 suites) • 8 restaurants and bars, including a nightclub • Convention center and meeting rooms totaling 2,200 square meters • Full service spa • 3 pools overlooking the beach with beach cabanas and pool bar • Kids and Teens Centers • The Bluffs, an 18-hole championship golf course designed by internationally renowned Greg Norman When complete, the resort will comprise of two towers incorporating high end retail shopping, 13 restaurants and bars and 1,100 five star hotel rooms, including suites and villas.
Thông tin liên hệ
- Phòng tuyển dụng