Receptionist

The Grand Ho Tram Strip

Quy mô : 1.000 - 4.999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

  • Handle room blocking for the VIP, CMIHP and Junket Operator arrivals bases on their preferences.
  • Prepare the VIP’s registration form, welcome booklets, keys
  • Submit reports of VIP arrivals & VIP Departure
  • Inspect the rooms and ensure that all room amenities are placed inside the rooms prior to the guest’s arrival.
  • Coordinate and follow up with Housekeeping and or Room Service the delivery of special amenities.
  • Welcome and assist guest to their rooms upon arrival.
  • Hand over messages/items for the guests upon their arrival.
  • Attend to the different requests and services required by the guests.
  • Accomplish requisition for the complimentary amenities such as birthday cakes, wines, farewell gifts for Long Staying Guests, and other special amenities.
  • Prepare apology cards and correspond amenity for the inconveniences to the guests at the instruction of the VIP Manager and Front Office Manager.
  • Assist Front Desk counters during heavy check in and out and when the need arises.
  • Prepare the early arrivals of VIP, CMIHP and Junket Operator guests including room blockings, room inspection, preparation of registration cards and other paraphernalia. Does welcome booklets.
  • Follow up monthly payment of ITO and pending paymaster
  • Service quality and standards are within the Front Office Department.
  • Increase customer retention and satisfaction.
  • Employee motivation and satisfaction.
  • Willingness to go extra miles in giving services to the guest.
  • Communicate well with International Marketing, Casino Services, Housekeeping and other operation departments
  • Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department

Quyền lợi được hưởng

  • Free Shuttle Bus
  • Duty Meals
  • Services Charge
  • Health Check
  • Insurance 24/7

Yêu cầu công việc

  • One year working experience is preferred.
  • Vocational School Certificate is required.
  • Microsoft Office knowledge is required.
  • Must present a well-groomed appearance.
  • Fluent in English and Chinese are required
  • Organized, can multi-task, good problem solving skills and detail-oriented.

Yêu cầu hồ sơ

Apply by Hoteljob.vn 

Or contact to Human resource department - Grand Ho Tram Strip

Phone number : 0254 378 8125 

 Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam

Receptionist

Chức danh Ngày kết thúc Mức lương
Không có tin tuyển dụng nào trong gian.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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