Restaurant Supervisor - Giám sát Nhà Hàng

• Briefs personnel on preparations, service and content of menu items. Coordinates with kitchen on daily or monthly specials and promotions.

• Performs duties common to all captains or waiters and other duties as may be assigned.

• Monitors and supervises service flow in the restaurant.

• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.

• Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.

• Ensure all fixtures and operating equipment is in good working condition.

• Ensure good general appearance and maintenance of restaurant working areas.

• Ensure employees properly carry out side duties.

• Ensure adequate supplies of materials, and requisition for general supplies.

• Attends to guest complaints, requests or inquiries regarding food and services.

• Make frequent suggestion to F&B service Manager in reference to improvement of general operation, F&B promotion, cost control and profitability.

• Trains personnel according to established procedures; Conducts orientation of all new employees and ongoing training of all staff.

• Ensure grooming and general appearance of staff conforms to Hotel standards.

• Establishes effective employee relations maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees

• Establishes effective employee relations, maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.

• To maintain good working relations with other departments.

• To maintain good relationships with staff and external contact persons related the hotel activities.

• Performs any other duties as assigned by your superior in a timely and efficient manner.

- 05 working days | 02 days-off per week

- Staff duty meal & uniform are provided by Hotel

- Free motorbike parking

- Annual health check

- Associate special discount for hotel rooms and F&B services at International Accor properties

- 2 years of related experience in same position in International hotels

- Good management, leadership and communication skills

- Organized and responsible

- Marketing mindset

- Fluent in English