eam-room-division-or-director-of-room-division

EAM Room Division or Director Of Room Division

Dolce Hanoi Golden Lake by Wyndham (Opening Soon)

Quy mô :

P/A P/A B7 giảng võ, Ba Đình, Hanoi, Vietnam

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Position Title : Director of Rooms

Level : 8

Reports to : General Manager

POSITION SUMMARY:

Oversee and direct all aspects of Front Office, Housekeeping, SPA and Health Club operations.

RESPONSIBILITIES:

- Supervise the overall activities of Front Office, Housekeeping, SPA and Health Club operations.

- Monitor the personnel of these operations to ensure guests receive prompt, cordial attention and personal recognition.

- Ensure staff, particularly guest contact personnel, are familiar with Wyndham Reward members, known repeat guests and other VIPs and provide special attention and recognition.

- Coordinate exchange of pertinent information between departments within the Rooms Division and directs exchange of information with other departments, notably, Engineering and Security.

- Consult with Department Heads and General Manager on an ongoing basis to improve business conduct.

- Assume overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained.

- Schedule and regularly conduct routine inspections of areas under control.

- Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of Room Division employees.

- Conduct comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information.

- Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications.

- Review and approve/deny all discount and rebate requests.

- Achieve budgeted revenues, control labor costs and expenses, and maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.

- Achieve budgeted revenues, control labor costs and expenses, and maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.

- Prepare and submit statistical, performance, and forecast analyses and reports as required.

- Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.

- Ensure training and procedures are in place for PBX to serve as a central communications point during emergency/crisis situations and that relationships with local fire, police, and emergency personnel are developed and maintained.

- Promote Inter-hotel sales and in-house facilities.

- Monitor and controls the inventories for operating equipment and supplies.

- Communicate to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them.

- Monitor and controls the Room Division Operation in the areas of revenue expenditure, profitable and performance against budget.

- Work with Human Resources on manpower planning and management needs.

- Work with Director of Finance in the preparation and management of the Department’s budget.

Quyền lợi được hưởng

- Competitive Benefit

- Salary: Negotiate

Yêu cầu công việc

ABILITIES / KEY COMPETENCIES / SKILLS:

- Good communication skills both in English and Chinese.

- Good writing skills.

- Proficient in the use of Microsoft Office.

- Problem solving, reasoning, motivating, organizational and training abilities.

- A high energy level and a passion for achieving results.

- Strong Leadership skills in managing teams to drive for results.

- Ability to manage complex relationships.

- A passion for delivering superior results.

- Fluent in English.

EDUCATION / CERTIFICATES / EXPERIENCE:

- Bachelor’s degree in Hotel Management, Business Administration or related field.

- 4 years of guest service / hotel experience with two years in a management capacity, or an equivalent combination of education and experience.

- Type and level of experience required may vary slightly based on size and complexity of operation.

Yêu cầu hồ sơ

Ứng tuyển trực tuyến trên Hoteljob.vn

Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

Tải lên từ máy tính

Hồ sơ mẫu Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB

Chức danh Địa điểm Ngày kết thúc Mức lương
EAM Room Division or Director Of Room Division 30/09/2019 Thỏa thuận
Pastry Chef 15/10/2019 Thỏa thuận
Executive Housekeeper 21/09/2019 Thỏa thuận
Finance Controller 20/09/2019 Thỏa thuận
Audio Visual Technician 13/10/2019 Thỏa thuận
Maintenance Engineer 13/10/2019 Thỏa thuận
Plumber 13/10/2019 Thỏa thuận
Assistant Chief Engineer 13/10/2019 Thỏa thuận
Air-Condition Technician 13/10/2019 Thỏa thuận
Electrical Technician 13/10/2019 Thỏa thuận
Electrical Supervisor 13/10/2019 Thỏa thuận
Air-Condition Supervisor 13/10/2019 Thỏa thuận
Duty Engineer 13/10/2019 Thỏa thuận
Duty Manager (Reception/Front Office Team) 30/09/2019 Thỏa thuận
Night Duty Manager (Reception/Front Office Team) 30/09/2019 Thỏa thuận
Bar Manager (Lobby Bar/Sky Bar) 30/09/2019 Thỏa thuận
Food & Beverage Outlet Manager (Chinese/Japanese/All Day Dining Buffet Restaurant) 30/09/2019 Thỏa thuận
Sous Chef (Chinese/Japanese/Western/Banqueting) 30/09/2019 Thỏa thuận
Security Officer 30/09/2019 Thỏa thuận
Floor Supervisor (Housekeeping) 30/09/2019 Thỏa thuận
Room Attendant (Housekeeping) 30/09/2019 Thỏa thuận
Public Area Supervisor (Housekeeping) 30/09/2019 Thỏa thuận
Public Area Attendant (Housekeeping) 30/09/2019 Thỏa thuận
Sales Executive (Corporate/Leisure/Japanese/Korean) 30/09/2019 Thỏa thuận
Sales Manager (Corporate/Leisure/Japanese/Korean) 30/09/2019 Thỏa thuận
Stewarding Supervisor (Kitchen) 04/10/2019 Thỏa thuận
Door Greeter (Female Only - part of the Reception/Front Office Team) 30/09/2019 Thỏa thuận
Guest Service Agent (Reception/Front Office Team) 30/09/2019 Thỏa thuận
Hostess & Cashier (All Food & Beverage Outlets) 30/09/2019 Thỏa thuận
Executive Sous Chef 30/09/2019 Thỏa thuận
Demi Chef de Partie (Kitchen) 30/09/2019 Thỏa thuận

Đánh giá nhà tuyển dụng

Thống kê kết quả liên hệ của nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Không chuyên nghiệp 0 Chưa có

ĐÁNH GIÁ

THÔNG TIN LIÊN HỆ

Dolce Hanoi Golden Lake by Wyndham (Opening Soon)

Địa chỉ: B7 giảng võ, Ba Đình, Hanoi, Vietnam