Room Service Coordinator (Order taker)

Hạn nộp: 30/03/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Điện Bàn - Quảng Nam

Giờ làm việc
Làm theo ca

Loại hình
Resort/ Khu Du lịch

Ngành nghề
Ẩm thực

Vị trí
Nhân viên

Cập nhật
02/04/2024 12:47

Mô tả công việc

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods.
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Work harmoniously and professionally with co-workers and supervisors.

Quyền lợi được hưởng

Benefits as per Vietnam Law, extra health care and accident insurance
Benefits as per Four Seasons policies
Provided duty meals and uniform, transportation from Danang

Yêu cầu công việc

Proficient English, especially listening and speaking skills.
Multitasking skills.
Agile and active.
Computer skills.

Yêu cầu hồ sơ

• Application form
• Notarized CV
• Notarized copies of ID card and Family book
• Notarized copies of related certificates
• Medical certificates (within 6 months)
• 2 photos (4 x 6 cm)

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Four Seasons Resort The Nam Hải

Theo dõi

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Quy mô:
Khối Hà My Đông B , Điện Dương, Điện Ngọc, Điện Bàn, Quảng Nam, Vietnam
https://www.fourseasons.com
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About Four Seasons Resort The Nam Hai: Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for four consecutive years. Embellishing Nam Hai heritage with Four Seasons flair, Four Seasons Resort The Nam Hai is a harmonious ode to coast, culture and community in Vietnam's UNESCO-strewn centre. Located on a private one-kilometre (half mile) stretch on Ha My Beach - hailed by Forbes as one of the best beaches in the world - the Resort is reborn under Four Seasons as a beacon of beauty that reflects the soul of Vietnam's cultural heartland and illuminates the spirit of all who visit: the culturally curious, beach purists, intrepid families, culinary connoisseurs and well-being devotees alike.