Front Desk Agent (Japanese Speaking)/ Nhân viên Lễ Tân (Tiếng Nhật)
- Hạn nộp: 13/05/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Hải Châu - Đà Nẵng
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
11/05/2020 08:51
Mô tả công việc
- Ensure that all guests (Japan guest) are made to feel comfortable and welcome in a genuine warm way at all times.
- Ensure that all operating tools and equipment are in a good working condition.
- Ensure the Front Desk area is clean and tidy at all time.
- Compare the housekeeping report with actual room status to check discrepancy.
- Ensure that all telephones are answered promptly and clearly in a courteous and friendly manner during while on duty.
- Up-sell rooms, F&B outlets and other facilities whenever opportunity arises.
- Handle message for guest whenever required and all are delivered promptly.
- Check the validity of all kind on going vouchers when receiving from guests.
- To be fully aware of the rooms location and its layout as well as hotel layout.
- Enter and update all guest transactions immediately and accurately.
- Accurately post all miscellaneous charges into guest account.
- Handle currency exchange transaction according to the procedures where receipt is signed by the guest and receipt is given to guest for guest reference.
- Prepare and balance cashier report and remittance envelope at the end of each shift.
- To be aware of counterfeit currency and travel cheques.
- Ensure that all guest transaction at the front desk are signed by the guest.
- Arrange guest bills into respective file according to Accor policy and procedure.
Quyền lợi được hưởng
Email: Tin đã hết hạn
Phone: 0236 379 7777 (HR Dept. Grand Mercure Danang)
Lot A1 Zone of the Villas of - Green Island - Hoa Cuong Bac Hai Chau District, Danang City.
Lô A1 Khu Biệt Thự Đảo Xanh, Phường Hòa Cường Bắc, Quận Hải Châu, TP. Đà Nẵng
Yêu cầu công việc
- Fluent communication in English and Japanese
- Young and good looking
- Good team work skills
- 1-2 years' customer service experience, preferably in hospitality field
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- Green Island, Hai Chau District, Danang City, Vietnam
- https://www.facebook.com/grandmercuredanang.recruitment
If you are interested with our vacancies, please send your resume to thuyvy.nguyen@accor.com We are Grand Mercure Danang, a proud member of the AccorHotels, offer an Upscale International address of distinction. This property, situated on the exclusive settings of the Green Island, right in the heart of Danang city, offers 272 beautifully designed rooms with natural day light and panoramic views over the Danang bay. Let join Grand Mercure Danang and grow your career with us!
Thông tin liên hệ
- Phòng Nhân Sự