Hostess - All Day Dining Outlet
- Hạn nộp: 30/05/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
Quận Ba Đình - Hà Nội
Làm theo ca
Mô tả công việc
POSITION SUMMARY:Provide an appropriate welcome at Restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
RESPONSIBILITIES:- Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
- Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.
- Ensure restaurant operating equipment is clean and in working order.
- Maintain impeccable uniform and personal presentation standards in accordance with hotel policy.
- Welcome guests to the Restaurant, by using the Restaurant name.
- Inquire if they have a reservation and noting it in the reservation book if they do.
- Create a reservation for them with their dining preferences if they do not and noting it in the reservation book.
- Be attentive to guest requests.
- Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.
- Take telephone bookings and document in the Reservation book according to restaurant standards.
- Train waiter staff and bus staff in hostess standards.
- Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.
- Maintain responsibility of cleanliness of hostess stations.
- Maintain responsibility of cleanliness of all menus and drink menus.
- Assist with beverage service.
- Assist with food service.
- Maintain detailed knowledge of menu, including daily specials.
- Ensure tables are cleared quietly and efficiently.
- Carry food and beverage trays in a safe manner to minimize breakages.
- Complete dockets accurately and clearly.
- Maintain current information on all general activities of the hotel.
- Complete the other tasks and jobs which assigned by the leader.
Quyền lợi được hưởng
- Salary: Negotiate
Yêu cầu công việc
ABILITIES / KEY COMPETENCIES / SKILLS:
- Good communication skills.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Able to read and write English.
EDUCATION / CERTIFICATES / EXPERIENCE:
- High School.
- Food service experience with general knowledge of restaurant operations preferred.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB
- Quy mô:
- B7 Giảng Võ, Ba Đình, Hà Nội
Wyndham Hotels & Resorts yesterday signed the agreement on management and operation of Hanoi Golden Lake and Hoi An Golden Sea with Hoa Binh Group. In Hanoi, "a golden building with retail specialty, a choice of dining, extensive conference and wedding facilities, gym, day spa, and rooftop dining on the 29th floor and a gold-plated pool," revealed he. Hanoi Golden Lake has completed only four basements, but chairman of Hoa Binh Group Nguyen Huu Duong feels confidence that the project will launch by the end of 2019 on the occasion of a Formula One race hosted by Hanoi for the first time.
Thông tin liên hệ
- HR Department - NA