Room Attendant | Nhân viên Buồng phòng

Room Attendant | Nhân viên Buồng phòng

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
5

Nơi làm việc
Huyện Duy Xuyên - Quảng Nam

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Buồng phòng

Vị trí
Nhân viên

Cập nhật
26/03/2024 14:08

Mô tả công việc

Delivers the brand promise and provides exceptional guest service at all times.
Provides excellent service to internal customers as appropriate.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner. Feedback guest complaints to Team Leader – Housekeeping/ Assistant Manager promptly.
Maintains positive guest and colleague interactions with good working relationships.
Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Works in a supportive and flexible manner with other departments.
Checks and verifies room status report.
Records and completes the Attendant’s Verification Report accurately.
Checks and replenishes Executive Bar. Raises bills for consumed Executive Bar items
Reports room defects.
Reports lost and damaged items.
Cleans and make-up guest rooms.
Empties soiled linen.
Cleans and tidies pantry and toilet.
Maintains the cleanliness of corridors and surrounding back areas.
Cleans and packs the trolley.
Checks and cleans operating equipment.
Changes light bulbs in room.
Refreshes flowers set in guestroom
Provides night turndown service.
Updates room status via telephone interface system.

Quyền lợi được hưởng

Competitive salary and packages.
Service Charge.
Interesting training course provided by hotel and Rosewood group.
Professional working environment with international branding.

Yêu cầu công việc

Must be able to read and write to facilitate the communication process.
High school or equivalent education required.
Minimum 12 months of prior experience as a Room Attendant.

Yêu cầu hồ sơ

Full CV

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Hoiana Hotels

Theo dõi

Chat

Quy mô:
Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam Province, Vietnam
http://career.hoiana.com/
Situated in Quang Nam Province about one hour’s drive from Danang, Hoiana Hotels offers fantastic opportunities and attractive packages for professionals at every level across four hotel brands: Rosewood Hoi An Showcasing an exquisite sense of place, ultra-luxury Rosewood Hoiana features beautifully designed and appointed guestrooms and villas, superb wellness and recreational facilities, and memorable dining experiences. KHOS Hoiana Sleek, stylish and elegant, KHOS Hoiana blends connectivity and social gathering in contemporary living and event spaces with stunning sea views. New World Hoiana Hotel & Residences New World Hoiana Hotel & Residences offers supremely comfortable rooms and suites, state-of-the-art facilities and unforgettably warm and genuine service. Hoiana Hotel & Suites Premium in every aspect, our all-suite accommodations offer ocean views, creating restful, indulgent stays that pair perfectly with exciting resort entertainment. Take the next step in your career and be part of Vietnam’s most vibrant beachfront destination!

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