Front Office Manager

Cam Ranh Mystery Villas

Quy mô :

Phạm Thị Kim Phượng + 84 982 150 253 Human Resources Manager
Lot D14b, Northern Cam Ranh Peninsula Tourist Area, Cam Hai Dong Commune, Cam Lam District, Khanh Hoa Province

Theo dõi Nhà tuyển dụng này

Mô tả công việc

- Manage the day to day operations of Front Office Department including front desk, guest service, airport service, call center, concierge & transportation service.

- Ensure the Front Office team to provide professional, heartwarming and friendly service to the guests.

- Deal efficiently with complaints and have a solid customer service approach

- Participate in staff selection, training, counseling and recognition programs to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction

- The detailed job description will be discussed in the interview with the Management Board.

Quyền lợi được hưởng

- Competitive Salary

- Opportunity & challenges to contribute in a large, world-class & professional working environment as well as to develop in pioneering the establishment of a chain of other hospitality properties in Hung Thinh Corp.

- Welfare regimes and regulations on rights and responsibilities are clear and transparent.

Yêu cầu công việc

- Minimum of 3 years experience in the same position of international 5-star Hotels/ Resorts.

- University/ College Degree in related job field or equivalent certificates/ diplomas.

- Fluent English and basic/ communicative foreign language (French, Chinese, Russian).

- Proficient using Microsoft Office and Property Management System.

- Knowledge & Professional Skill in the required field, Leadership & Management Skill, Staff – Motivation Skill, Problem solving Skill, Customer Service Skill, Effective Communication Skill.

- Be organized, detail oriented, dynamic, creative & passionate in leading, working & developing team members; have good attitude, team work building rapport, positive thinking and take challenges to work under pressure with can-do commitment.

Yêu cầu hồ sơ

- Kindly please send the Covering Letter & CV to the following email:

Gửi email or directly to the address: STH 16.37, Street no. 13, New Urban Area of Le Hong Phong 2, Phuoc Hai Ward, Nha Trang City, Khanh Hoa Province

- The full application set will be required for the Job Offer Letter issuance after interviewing successfully.

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Cam Ranh Mystery Villas

Địa chỉ: Lot D14b, Northern Cam Ranh Peninsula Tourist Area, Cam Hai Dong Commune, Cam Lam District, Khanh Hoa Province

Điện thoại: + 84 982 150 253