Front Office Manager
Quy mô :
Mô tả công việc
- Manage the day to day operations of Front Office Department including front desk, guest service, airport service, call center, concierge & transportation service.
- Ensure the Front Office team to provide professional, heartwarming and friendly service to the guests.
- Deal efficiently with complaints and have a solid customer service approach
- Participate in staff selection, training, counseling and recognition programs to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction
- The detailed job description will be discussed in the interview with the Management Board.
Quyền lợi được hưởng
- Opportunity & challenges to contribute in a large, world-class & professional working environment as well as to develop in pioneering the establishment of a chain of other hospitality properties in Hung Thinh Corp.
- Welfare regimes and regulations on rights and responsibilities are clear and transparent.
Yêu cầu công việc
- University/ College Degree in related job field or equivalent certificates/ diplomas.
- Fluent English and basic/ communicative foreign language (French, Chinese, Russian).
- Proficient using Microsoft Office and Property Management System.
- Knowledge & Professional Skill in the required field, Leadership & Management Skill, Staff – Motivation Skill, Problem solving Skill, Customer Service Skill, Effective Communication Skill.
- Be organized, detail oriented, dynamic, creative & passionate in leading, working & developing team members; have good attitude, team work building rapport, positive thinking and take challenges to work under pressure with can-do commitment.
Yêu cầu hồ sơ
Gửi email or directly to the address: STH 16.37, Street no. 13, New Urban Area of Le Hong Phong 2, Phuoc Hai Ward, Nha Trang City, Khanh Hoa Province
- The full application set will be required for the Job Offer Letter issuance after interviewing successfully.
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