Audio Visual Technician

POSITION SUMMARY:

Verify that all AV equipment needed is in the inventory before event. Set-up, operate, and troubleshoot all equipment, devices, and systems. Ensure all equipment is fully operational, repair and clean as and when necessary. Additionally, Operate and maintain all hotel house in-audio system, also assist and instruct guests/customers regarding proper usage/operation of AV equipment.

RESPONSIBILITIES:

- Assists in providing technical support and setup of AV equipment's to the Banqueting department, other hotel staffs and guests.

- Assists in guiding the users to help setup AV systems or resolve escalated issues.

- Assists in documenting all technical issues within the incident management system.

- Troubleshoots and maintains all the AV equipment's.

- Ensures that the maintenance of all electronics-related equipment and its associated auxiliaries are carried out in accordance with the Standard Engineering practice.

- Banqueting hall audio – video equipment maintenance and service and to be ready to use all times.

- Hotel Guest Rooms TV channels and transmission systems is up-to-date and in operation all the time.

- Arranged the systems well in advance before the functions and collect and placed them back in the stores in good working conditions.

- Ensures that the work specified on the work order within his trade is carried out quickly, accurately, skillfully, economically, efficiently and completely.

- Ensures that electrical rooms, electrical panels audio – video control rooms are kept clean and orderly.

- Immediately notifies the Shift Engineer on duty on any unusual occurrences on any of the electrical lines, panels or controls, equipment's.

- Identifies upgrading needs for new AV systems, tools & equipments.

- Participates in the installation of AV recording and Video calling systems during banquet events.

- Ensures that the equipment's & tools meet their requirements & specifications before they their deployment.

- Set-up, operate, and troubleshoot AV / projection equipment's / Mic / other devices.

- Oversee the set-up of AV equipment in banquet/meeting rooms.

- Ensure AV equipment is operational, labeled, repaired and cleaned when necessary.

- Adheres to the specified hygiene and personal appearance standards of the hotel and his area.

- Adheres to the set procedures for attendance and timekeeping.

- Assists in all IT related issues as and when required.

- Assists his fellow workers on other trades, not related to his own work and when necessary.

- Salary: Negotiate

ABILITIES / KEY COMPETENCIES / SKILLS:

- Good communication and writing skills.

- Problem solving, reasoning, motivating, organizational and training abilities.

EDUCATION / CERTIFICATES / EXPERIENCE:

- Vocational Certificate in Engineering or equivalent.

- 1 year of relevant experience or an equivalent combination of education and experience experience in Installation, Configuration and Maintenance of A/V systems & equipment s such as Projectors, Control Systems, TV Panels, High-End Speakers and other Audio Video equipment's. Previous Hotel or Hospitality experience is preferred.