Reservation cum Sales Administrator

• The person in charge of the room reservation is centered on customer service and needs to communicate smoothly with customers and to convince customers
  
• Coordinate tasks and manage relevant data accurately for efficient scheduling service operations
• Effectively respond by the rules to reservation related inquired such as calls, emails, and fax
• Enter and modify the data related to the reservation, and create VIP and other booking documents
• Respond to departmental inquiries by phone or email from customers and sales and promotions
• Handles common departmental administrative tasks (office management, roster, contract related documents or files, etc.)
• Assist with departmental routine tasks (such as sales planning, sales performance reporting, documentation, scheduling, travel preparation, payment request etc.)

*Attractive salary

* Professional and friendly working environment

* Competitive benefit package

- 2 days off/ week, 12 annual leaves/ year

- 24h accidental insurance, health care insurance for self and dependents

- Uniform + staff meals + shuttle bus are provided

• Required Skills & Knowledge

- Understanding of hotels and hotel products(Room, F&B, etc.) industry
- Knowledge of hotel rooms and meeting related services
- Knowledge and ability to use computers to analyze and manage budgets
- Understanding the operating skill and booking sales process of hotel reservation management system
- Understanding of hotels and hotel products(Room, F&B, etc.) industry- Good writing skills

• Qualifications & Experiences

- 2-year college degree, bachelor degree preferred
- Previous work experience with hotel booking preferred
- Basic communication in English and other foreign languages preferred
- Confidentiality of sales planning and strategy is essential