Quy mô :
Mô tả công việc
Supervise daily Concierge operations
Set Departmental objectives, work schedules, budgets, policies and procedures
Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork
Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area
Maximise Sales revenues through up-selling and marketing programmes
Monitor Guest satisfaction reports and implement actions to improve results
Maintain good communication and working relationships with all hotel areas
Project a professional manner with an emphasis on hospitality and Guest service
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Attend Front of House/Hotel meetings, as required.
Quyền lợi được hưởng
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
Yêu cầu công việc
Front Office supervisory experience in the hotel, leisure or retail sector
Possesss strong commercial awareness and Sales capabilities
Excellent leadership skills, inter-personal and communication skills
A passion for delivering exceptional levels of guest service
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience working in as a Concierge Supervisor or Head Concierge in a hotel environment
Yêu cầu hồ sơ
|Chức danh||Ngày kết thúc||Mức lương|
|[URGENT!!] Chief Security||30/07/2020||Thỏa thuận|
|Trưởng bộ phận An Ninh||30/12/2019||Thỏa thuận|
|Trưởng Bộ Phận An Ninh/ Security Manager||15/07/2020||Thỏa thuận|
|Bell Captain - Đội Trưởng Hành Lý||31/03/2020||Thỏa thuận|
|[URGENT] Chief Security/ Trưởng Bộ phận An ninh||31/03/2020||Thỏa thuận|
|Head Security||30/10/2019||Thỏa thuận|
|Trưởng bộ phận An Ninh||30/11/2019||Thỏa thuận|