Mô tả công việc
- Be responsible for ensuring a consistently high standard of customer service within Front Office, and also always maximize the room revenue and profit through commercial management.
- Ensure Front Office operates with a sales attitude, and all personnel are aware of sales opportunities with the hotel which will assist with the maximization of revenue.
- Ensure all Front Office team member are fully aware of most current benefits of the hotel programs and offers, in order to promote to the guests.
- Clarify duties and responsibilities of Front Office personnel and ensuring that workflow is in logical order.
- Ensure that all guests experiencing a problem receive an appropriate response, any promised compensation is delivered and all guests receive appropriate follow up in a timely and professional manner.
- Develop departmental training and activities in order to continuously improve subordinate skills and knowledge.
- Conduct regular room and floor inspections to ensure quality standards, complete necessary engineering job order or housekeeping cleaning requests and monitor the results.
- Maintain excellent communication within the department and among the other departments.
Quyền lợi được hưởng
- Attractive salary package
- Hotels provide accommodation for staff
- Duty meals
- On boarding cost support.
- Support for annual trip allowance (1-2 times per year)
- 13th month Bonus
- Compulsory Insurance as per law compliance. 24/7 Insurance
Yêu cầu công việc
- POSITIVE ATTITUDE
- TEAM SPIRIT
- Bachelor degree in Hotel Management, or related fields.
- At least 3 year experience in Front Office management in international hotels.
- Hotel pre-opening experience is a plus.
- Strong in driving results and problem solving skills.
- Strong in inter-personality skill and outgoing, friendly.
- High sense of responsibility and integrity.
- Excellent oral and written English communication.
Yêu cầu hồ sơ
Front Office Manager (Based at Côn Đảo island )
Chức danh | Ngày kết thúc | Mức lương |
---|---|---|
Front Office Manager | 31/01/2021 | Thỏa thuận |
Front office Manager/ Trưởng bộ phận Lễ tân - Sanctuary Ho Tram | 07/01/2021 | Thỏa thuận |
Quality Assurance Manager | 31/03/2021 | Thỏa thuận |
Trưởng bộ phận Lễ tân | 15/12/2020 | Thỏa thuận |
FRONT OFFICE MANAGER | 28/04/2020 | Thỏa thuận |
FRONT OFFICE MANAGER | 26/09/2020 | Thỏa thuận |
Duty Manager | 30/06/2020 | Thỏa thuận |
Revenue Manager (Cluster) | 30/06/2020 | Thỏa thuận |
Front Office Manager | 12/05/2020 | Thỏa thuận |
Night Manager - Quản lý ca đêm. | 11/04/2020 | Thỏa thuận |
BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY
5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ
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