Nhân viên bàn Nữ / Nam ca gãy ( 5 - 7 triệu )

1. To greet guests and present them with the menu.

2. To informs guests about the special items for the day and menu changes if any.

3. To suggest food and beverages to the guest and also try to upsell.

4. To take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.

5. To obtaining revenues, issue bills, accept payments, and return the change.

6. To performing basic cleaning tasks as needed or directed by supervisor.

7. To fill in for absent staff as needed

8. To communicate to the guest and provide assistance with their queries.

9. To coordinate with the bus person, kitchen staff, beverage staff to ensure smooth operation and guest satisfaction.

10. To serve food and beverage to the guest as per the course of order.

11. To observe guests and ensure their satisfaction with the food and service.

12. To promptly respond to guest with any additional request.

13. To maintain proper dining experience, deliver items, fulfill customer needs, offer desserts and drinks, remove courses, replenish utensils, and refill glasses.

14. To properly open and pour wine at the tableside.

15.To perform any other assigned reasonable duties and responsibilities as assigned or as requested by the Supervisor or Manager.

• Review salary once a year/ review performance for career path development

• Staff giving birth allowance/ Marriage allowance/ Funeral allowance

• Annual summer outing, team building activities, birthday party, best employee of the month.

• Training opportunities

• Free motobike parking

• Bonus for Public holidays and 13th month salary

Working time : 10h-14h & 17h30 - 22h

1. One to two years’ experience in a similar role in upscale hotels or reputed restaurants.

2. Diploma in Hotel Management, Food & Beverage, or in a related field.

3. Good command of English and Vietnamese,

4.Good teamwork, complaint resolution skills.

5. Good knowledge of a Point of Sale system

6.Passion for service excellence.

7.Warmth and graciousness with the ability to function in a busy environment and create stellar guest experiences and flexible availability to work various shifts and weekends