Guest Experience Maker (Butler) | Nhân viên Chăm sóc Khách hàng

• Deliver personalized guest service in line with Six Senses’ vision and brand standards.
• Coordinate guest arrivals, departures, transfers, and welcome arrangements.
• Handle guest requests, reservations, activities, and in-villa dining arrangements.
• Maintain accurate guest information and preferences in the system.
• Coordinate with internal departments to ensure seamless guest experiences.
• Assist with spa bookings, billing, luggage handling, and valet services.
• Proactively collect guest feedback and resolve concerns professionally.
• Maintain high standards of grooming, service quality, and professionalism.

• 100% salary in 2-month probation
• Social Insurance on 100% salary
• Annual Home leave ticket support
• Accommodation provided
• Uniforms provided
• Relocation allowance to all positions provided
• 24/7 personal accident enrolled from starting date
• Duty Meals and Transportation provided
• 2,400,000 VND monthly allowance
• Worldwide learning & Career Development with Six Senses & IHG

• Very good knowledge of Microsoft Software platforms.
• Basic food and beverage service including kitchen skills.
• Excellent knowledge of guest related functions and guest service.
• Strong team mentality, and willingness to be of assistance as required.
• Very good command over written and spoken English.
• A second language is strongly preferred.
• Exellent communication skill.
• Well verse with Hotel organization.
• Previous experience in a service, work-related role is a plus.

If so, we’d love to hear from you! Please apply using one of the following methods:

• Submit your application via hoteljob.vn
• Email your CV to: careers-condao sixsensescondao.vn
• Contact us via phone: 0914 399 381 / 0914 399 384 (Zalo)

Please note: Only shortlisted candidates will be contacted.