Guest Experience Maker (Butler) | Nhân viên Chăm sóc Khách hàng

• Deliver personalized guest service in line with Six Senses’ vision and brand standards.
• Coordinate guest arrivals, departures, transfers, and welcome arrangements.
• Handle guest requests, reservations, activities, and in-villa dining arrangements.
• Maintain accurate guest information and preferences in the system.
• Coordinate with internal departments to ensure seamless guest experiences.
• Assist with spa bookings, billing, luggage handling, and valet services.
• Proactively collect guest feedback and resolve concerns professionally.
• Maintain high standards of grooming, service quality, and professionalism.

• 100% salary during the probation period (2 months)
• Monthly allowance: VND 2,400,000
• Competitive Service Charge
• Long-service award after every 12 months of employment
• Attractive year-end and Tet bonuses
• Social insurance contribution based on 100% salary
• 24/7 personal accident insurance from the first working day
• Annual Home Leave airfare support
• Relocation allowance support
• Accommodation provided for employees
• Uniforms and laundry service provided
• Duty meals and staff transportation provided
• Global training opportunities and career development with Six Senses & IHG Hotels & Resorts

• Very good knowledge of Microsoft Software platforms.
• Basic food and beverage service including kitchen skills.
• Excellent knowledge of guest related functions and guest service.
• Strong team mentality, and willingness to be of assistance as required.
• Very good command over written and spoken English.
• A second language is strongly preferred.
• Exellent communication skill.
• Well verse with Hotel organization.
• Previous experience in a service, work-related role is a plus.

If so, we’d love to hear from you! Please apply using one of the following methods:

• Submit your application via hoteljob.vn
• Email your CV to: careers-condao sixsensescondao.vn
• Contact us via phone: 0914 399 381 / 0914 399 384 (Zalo)

Please note: Only shortlisted candidates will be contacted.