Front Office Supervisor - 6 months contract

Mercure Vũng Tàu Hotel

Quy mô :

Phòng Nhân Sự 0906010003 3 Hạ Long, Phường 2, Tp. Vũng Tàu, Bà Rịa - Vũng Tàu, Việt Nam

Theo dõi Nhà tuyển dụng này

Mô tả công việc

- Conducts shift briefings to ensure hotel activities and operational requirements are known

- Supervise front office operations during assigned shift:

  • Maintenance of guest information
  • Maintenance of information about Resort and local events
  • Supervise the use of the public address system
  • Supervise group bookings
  • Assist with serious complaints

- Supervise cashiering activities during shift:

  • Cash handling and banking procedure
  • Report any cash/credit discrepancies
  • Dealing with ad-hoc payments
  • Instructing staff in credit policies
  • Instructing staff in cash/credit card security procedures
  • Carry out debtor control
  • Prepare reports instructed by Front Office Manager
  • Supervise the cashiering system

- With IT department, ensure the resort system is maintained in accordance with the standard operating procedures and all guests receive seamless uninterrupted wi-fi service.

- Ensure that all refused business is recorded and reported to Front Office Manager.

- Works with all in the preparation and management of the department’s budget and is aware of financial KPI’s

- Recycles where-ever possible and enforces cost saving measures to the Team

- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

- Initiate action to correct a hazardous situation and notify Management/Security of potential dangers

- Log security incidents and accidents in accordance with resort requirements

Quyền lợi được hưởng

  • Professional, dynamic working environment
  • Competitive salary & benefits offered
  • Chance to access variety of learning and development program by AccorHotels and the Hotel
  • 44 working hours/week & 12 annual leaves/year
  • Annual team building trip

Yêu cầu công việc

Knowledge and Experience

• At least Bachelor degree in any field

• Minimum 1 years of relevant experience in a similar capacity

• Excellent reading, writing and oral proficiency in English language

• Ability to speak other languages and basic understanding of local languages will be an advantage

• Good working knowledge of MS Excel, Word, & PowerPoint

Competencies

• Good communication and customer contact skills

• Results and service oriented with an eye for details

• Ability to multi-task, work well in stressful & high-pressure situations

• Well-presented and professionally groomed at all times

Yêu cầu hồ sơ

CV in Vietnamese certified by local government

copies of ID card

copy of residence book

copy of certificate of birth

character reference form

Copies of all related qualifications, 1 of each (if have)

Certificate of Health

Copy of the Decision on termination of labour contract with the latest company (if have)

Social insurance book OR provide the photocopy of the 1st page – if you have not received the one-off allowance.

Supporting documents for dependants (residence book, certificate of birth, certification of income, etc. of the dependants that can show the relationship and income of the dependants

02 colour photos 3x4cm

Front Office Supervisor - 6 months contract

Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

Tải lên từ máy tính Xem hồ sơ tải lên

Hồ sơ mẫu Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB

Chức danh Ngày kết thúc Mức lương
Trưởng Bộ phận lễ tân (FOM) 31/12/2020 Thỏa thuận
Front Office Supervisor - 6 months contract 16/10/2020 Thỏa thuận
Giám sát Lễ tân 26/09/2020 Thỏa thuận
Butler 19/09/2020 Thỏa thuận
Duty Supervisor 30/06/2020 Thỏa thuận
[ THE SECRET CÔN ĐẢO ] GUEST SERVICE SUPERVISOR ( X 2) 31/05/2020 Thỏa thuận
Assistant Front Office Manager ( Based at Côn Đảo island ) 31/05/2020 Thỏa thuận
Giám sát Lễ tân Khách sạn 29/05/2020 Thỏa thuận
Front office Supervisor 27/02/2020 Thỏa thuận
Front Office Supervisor 20/12/2019 Thỏa thuận
FO Supervisor 30/11/2019 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá

THÔNG TIN LIÊN HỆ

Mercure Vũng Tàu Hotel

Địa chỉ: 3 Hạ Long, Phường 2, Tp. Vũng Tàu, Bà Rịa - Vũng Tàu, Việt Nam

Điện thoại: 02543526010