Restaurant Manager (incl. room services)
- Hạn nộp: 04/01/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Chương Mỹ - Hà Nội
Làm theo ca
Ẩm thực
16/12/2019 17:51
Mô tả công việc
- Oversee the Implementation of standards as detailed in the departmental standards and procedures manual.
- Adhere to opening and closing procedures.
- Adhere to bill paying procedures.
- Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.
- Personaly meet and farewell a minimum of 80% of your customers.
- Encourage and motivate staff to provide optimum service during all shifts.
- Share recommendations and guest comments to F&B kitchen leader and Chef to reflect current customer profile.
- Develop and implement Promotions Calendar for F&B products in restaurant.
- Manage special event concepts.
- Anticipate market changes and review operations when necessary.
- Conduct competitor analysis.
- Create positive publicity opportunities.
- Manage customer database and utilize effectively.
- Up-sell property facilities.
- Actively pursue cost saving measures.
- Recycle wherever possible.
- Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific.
- Manage wage and beverage cost.
- Forecasting.
- Stock control.
- Analyze food and beverage statistics through point of sale system.
- Work with Superior on manpower planning and management needs.
- Mix your own shift hours to ensure you know what is happening in your department at all times (ie nights, days, weekends and during the week, break, lunch and evening shifts).
- Conduct monthly staff meeting to ensure all management projects, policies, new product, staff movement …etc are notified and documented. During this time, encourage comments and ideas from staff for the interest of room service department.
- Enforce cleanliness of Room Service area and kitchen equipment and maintenance.
- Make conversation to guests during their order and find out their likes and dislikes as well as building rapport.
- Maintain good relations with other members of Food and Beverage including Kitchen, Stewarding and Service Operations.
- Actively participate in departmental training and give support and feedback.
- Ensure sufficient operational equipment and linen.
- Handle guest complaints professionally.
- Report and document every single glitch in food and beverage immediately, to superiors, Executive Chef and other related Managers.
- Work with Superior in the preparation and management of the Department’s budget, manpower.
- Complete the other tasks and jobs which assigned by the leader.
Quyền lợi được hưởng
• Pay insurance in accordance with the law
Yêu cầu công việc
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Leadership Skills.
- Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, or related field.
- 4 years related experience, including supervisory experience, or an equivalent combination of education and experience.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- Van Son Lake Area, Chuong My District, Hanoi Vietnam
- https://skylakegolfclub.vn
DK ENC Vietnam Joint Stock Company was established in 2006 and well-known by its project name - Sky Lake Resort & Golf Club (hereinafter referred to as “Sky Lake”). Main operations of Sky Lake are concentrated in golf course with 5-star resort style facilities including Club House, restaurant, villas, and supporting entertainment works. The 36-hole golf courses have been in operation since 2012. Sky Lake is set to become one of Asia’s premier lifestyle destinations and honored to achieve many prestigious awards such as “Top 10 Best Golf Courses in Vietnam 2019” by Ministry of Culture, Sports and Tourism; In 2018, Sky Lake has also started the construction of villas which will be open in 2020, promising the completion of a resort complex with diverse services including lodging, golf course, and entertainment. With the motto “Human is the weapon and our strength”, Sky Lake focuses on attracting, developing and retaining the best talents, who are empowered to learn new skills and grow in their professional career. Website: skylakegolfclub.vn
Thông tin liên hệ
- HR Team