Executive, VIP Butler (Chuyên viên, mảng phục vụ khách hàng VIP)

Hoi An South Development LTD - CASINO

Quy mô : 1.000 - 4.999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

  • Reports directly to and communicates with the Supervisor – Butler on all pertinent matters affecting guest service and Casino operations.
  • Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the Casino.
  • Responds to guest needs and resolves related problems.
  • Ensures VIP guests receive special attention.
  • Ensures front of house and back of house regularly for cleanliness.
  • Ensure that the conditions of all the butler floor suites are consistently well maintained and equipped according to the company’s standard.
  • Ensure that the condition of the butler pantry is well maintained and equipped.
  • To provide 24/7 personalized service at the highest level befitting the five-star standard
  • To attend to all the wants and needs of the butler floor VIPs.
  • Consistently seek new and innovative service initiatives to “wow” the butler floor VIPs.
  • Ensures that all Butler equipment are accounted for and are always in good condition.
  • Is fully conversant with all Casino emergency procedures.
  • Does everything possible to ensure that the guests depart the Casino with a positive impression of the Casino services.
  • Adhere to the Company policies and procedures and comply with the Code of Conduct.
  • Remain well-mannered and well-groomed as per Department and Company standards.
  • Follow health and safety standards and strive for constant improvement to avoid health and injury hazards.
  • Performs related duties and special projects assigned.

Quyền lợi được hưởng

• Staff Village

• Medical Insurance for Employee

• Shuttle Bus

• Training Opportunities

Yêu cầu công việc

  • Experience working as a Butler or Executive floors preferred
  • Knowledge of Front Office, Housekeeping and Food & Beverage operations.
  • Self-motivated, organized, confident, friendly and polite.
  • Team player who responds quickly to demands and thrives in a high-pressure work environment.
  • Able to work on shifts and be flexible regarding work schedules according to business demands.
  • Must be able to sit or stand for long periods of time while performing duties.
  • Attention to details and highly anticipatory.
  • Hospitality related courses.
  • College Diploma or equivalent working experience
  • Effective communicator both in written and spoken English, Cantonese or Putonghua. Knowledge of another foreign language other than the ones mentioned above is an advantage.

Yêu cầu hồ sơ

Apply on our Talent Network at career.hoiana.com or submit CV to email Gửi email

Executive, VIP Butler (Chuyên viên, mảng phục vụ khách hàng VIP)

Chức danh Ngày kết thúc Mức lương
Reservations Agent 22/10/2020 Thỏa thuận
Concierge Supervisor 30/09/2020 Thỏa thuận
Reservations Agent 22/10/2020 Thỏa thuận
Concierge Supervisor 30/09/2020 Thỏa thuận
Guest Service Centre 29/09/2020 Thỏa thuận
Guest Service Centre 29/09/2020 Thỏa thuận
Duty Manager ( Quản Lý Tiền Sảnh/ Nữ ) 15/10/2020 12 - 20 triệu
Guest Services Associate - Front Desk 28/09/2020 Thỏa thuận
Guest Services Associate - Front Desk 28/09/2020 Thỏa thuận
F&B - Room Service Attendant/ Nhân viên phục vụ phòng F&B 30/11/2020 Thỏa thuận
Nhân viên Lễ tân - SKY36 30/05/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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